Wore them only half a dozen times and the suede covering split along the line of the little toe crease. Over 90 off RRP. As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. By continuing to use this website, you agree to the use of Cookies. Free return by our courier service. I received a faulty product, Footasylum returns were not at all 'easy' or 'simple' as they claim. Manners cost nothing. I would definitely recommend and will be a returning customer. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. Replies to negative reviews in < 24 hours. Thanks,Rebekah. Tried to send Crocs back as they didnt fit my daughter. Shocking service avoid disappointment. Quality, style and value superb. Extremely moody.I've never seen such self absorbed people. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Verification can help ensure real people write reviews about real companies. The North Face. Happy from start to finish! The lady at the till was no better. I have worked in retail for over 15 years. These brands are always trending on the Footasylum website so if youre looking for the latest products and collections from them, check out Footasylum first for exclusive discounts. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. They also offer a WhatsApp device but it doesnt work. Discount. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! 28 Feb. Up to 60% off at Footasylum during the half term sale. Here are 8 tips for writing great reviews. If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Ends: Mon 6 Mar 2023. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Asked for a pair of trainerscould not even tell what the guy said. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. My son lost out on his Christmas presents as a result. 299.99. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Accurate And Undamaged Orders. In real life, they are dull, boring and have no character at all. Will not use again. All items must be returned in their original boxes and packaging. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". Get your sneaker fix anytime, anywhere with the Footasylum app. We use dedicated people and clever technology to safeguard our platform. 2. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are so glad to hear you are happy with the service. Over 90 off RRP. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. 2023 Trustpilot A/S. For people who want unlimited delivery, you can pay 9.99 for a full year of free unlimited priority delivery with no minimum spend. In November 2022 I placed an order with FootAsylum and it never came. Anyone can write a Trustpilot review. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Footasylum Discount Code: 10% off Everything. If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Anyone can write a Trustpilot review. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Manners cost nothing. . Greater than 82% of reviewers feedback is Footasylum returns process could be better. In just a few steps, we'll have it sorted. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. - Lisa Lynch, posted 1 year ago This arrived within only two working days and all items were delivered intact and all there. International Returns Most Popular Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Before returning items you must notify Footasylum by telephone, letter, or email. Sign up to the newsletter to get style updates, exclusive info on sale events and more. Easy! Footasylum UNLCKD is the apps loyalty scheme that lets users shop online and scan in-store vouchers available on the app to earn vouchers with every purchase. Companies can ask for reviews via automatic invitations. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. Shocking company - bought two items trainers and sliders order value 100.28 never received. The team at Footasylum used SafetyCulture platform to keep their staff safe as the pandemic unfolded by providing a means to complete digital checklists for their staff and to better manage operations. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. First and last time I will use this company. Order placed on Monday standard deliver paid for and the parcel arrived the next day. This arrived within only two working days and all items were delivered intact and all there. 27 Feb. At least 30% off in the . It's your job. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Looks like they have found the nearest spare tatty box to send them out in. This time, however, when I ordered, their courier choice was Yodel. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. They all fit perfectly. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Treated myself to some new trainers and jogging bottoms in the sale! We also ensure all reviews are published without moderation. Replies to negative reviews in < 24 hours. 10/10 will not be using footasylum again. Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. Hey MattThanks for taking the time to leave us a review. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Looks like they have found the nearest spare tatty box to send them out in. A refund can take up to 10 working days to show in your account. Up to 60% off at Footasylum on selected women's t-shirts. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Take care!Thanks,Rebekah. When you purchase through links on our site, we may earn an affiliate commission. Heres how it works. I will always order with footasylum I am very happy with the service and products. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. Full price items only. In just a few steps, we'll have it sorted. Ordered item was faulty. Under Armour Charged Rogue 3 Trainer 40802641600 Mens Footwear. Only response was we would receive a call within 8 hours - that was two days ago! FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Avoid this store at all costs. Email and text communication was prompt and efficient. To break them up politely to ask for helpit was like I had sowrn at them. Keep up the good work Terry!Thanks so much.Tanya. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Bought a pair of Boss trainers at the end of November 2022. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. Great sale and super quick on delivery. Email and text communication was prompt and efficient. Great sale and super quick on delivery. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! 14 DAYS, 10 CREATORS, 10,000 ON THE LINE ft TheBurntChip and GK Barry 281,550 views 3 months ago SUBSCRIBE FOR. By using a. All in all, satisfied with my purchase and dealings with this shop. For example, Footasylum has cleverly put together All Black Footwear and All White Trainers collections. A simple full refund is all I wanted from the first time I was messed around!! For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! We need your email address to verify that your review is genuine. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. 10/10 will not be using footasylum again. Package allegedly dispatched on 11th December and now reported as list in transit! Rolling eyes, rude attitude. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. It's great to hear you are happy with the coat and that the delivery was so quick. - Mel, posted 7 months ago (Supported files: jpg, png, mpeg, ogg, mp4 & webm). That is great news about the fast delivery.We hope to see you again very soon. Very disappointing.Would never order from them again! Once cleared, your points will turn into money off any future purchases. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. High performance sneakers, trending streetwear and exclusive product weve got you. Find out how we combat fake reviews. Round and round in circles. Been trying via live chat, what's app and calling HQ. Anyone can write a Trustpilot review. Courier. 1996 Retro Nuptse Jacket. They have sent them back to me and are refusing a refund. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . Here are 8 tips for writing great reviews. This will need to be done within 20-30 minutes of ordering. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Why have i been rejected for my return as the item was faulty? Next time it will be JD SPORTS for my next purchase. Strengthen your review by uploading photos & videos. Change of mind returns accepted. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. They were dispatched quickly and delivered within a few days to Northern Ireland. Received 2 small refunds for I don't know what! One star as there is no 0 stars. Was told that neither was possible because I didnt return them in the original shoe box! Only response was we would receive a call within 8 hours - that was two days ago! Was told that neither was possible because I didnt return them in the original shoe box! Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Over 90 off RRP. New customers only. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Thank you for signing up to . Will not use again. Order placed Sunday afternoon and delivered Monday afternoon. Price was unbelievable for what I got! Easy! You will receive a verification email shortly. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Delivery to Australia was super cheap and very very fast! Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. I ordered an item with Christmas delivery on 20th December and received an email confirmation. Companies can ask for reviews via automatic invitations. Wow! Check out what 59,467 people have written so far, and share your own experience. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. This time, however, when I ordered, their courier choice was Yodel. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund F Happiness Grade Company Reviews Questions Refunds 32.00% - Difficult Phone: 0844 209 0804 Location: Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood F Refund - Difficult 32.00 % Industry Average They all fit perfectly. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. Hey Getta,Thanks for leaving us a great review. Hey Karl!Thanks for taking the time to leave us a review. In real life, they are dull, boring and have no character at all. Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Here are 8 tips for writing great reviews. They were dispatched quickly and delivered within a few days to Northern Ireland. We hope to see you shopping with us very soon. Start your return online at the Footasylum website. Perfect from start to finish. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. You have 28 days to return your items and you'll need your original receipt or delivery note. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Totally shocking service in regards to a faulty item that they . My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood I can't even point the blame at one member of staff because they were all terrible. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Reordered again Sunday afternoon, Monday morning was here. Ordered coats for 2 of my sons in the sale. Got them cheaper than any other website. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology.

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