Register to save your wishlist and stay updated on must-have pieces. When it was delivered I wasnt home. Initiative 1: Creating Jacquemus' first physical store in Paris. Two weeks went by and I never even received a tracking email. The quality of Le Grand Bambino bag is amazing. The delivery was made very quickly and arrived in very good condition. I am very happy with my purchase! They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. 2023 Trustpilot, Inc. All rights reserved. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. I am in Australia and this is physically impossible. Find out how we combat fake reviews. Fast delivery, very nicely packed.Amazing product. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Find out how we combat fake reviews. You must have JavaScript enabled in your browser to utilize the functionality of this website. I love my bag! Find out how we combat fake reviews. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Verification can help ensure real people write reviews about real companies. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Got this a gift for my wife, she fell in love with it! Coinbase customer support number is online now. Its just that they grew so fast and I think they were taken aback from all the success. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. I love that it was delivered to me super fast! When I enter on my account, in the status of my orders I can't see which of them have been returned. When it arrived although beautifuly wrapped and packaged I was so disappointed of how small it was. For more information, please see our . Received the order but the box looks like its thrown somewhere. My order arrived in no time and im super happy! It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. The attention of detail with my order was exceptional. The quality of Le Grand Bambino bag is amazing. They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Outstanding Customer Service! - 10 Hour availability per week. I love your collections every year. I ordered the wrong size and had to return the item. Incredible quality, lots of compliments. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Verification can help ensure real people write reviews about real companies. All rights reserved. The order arrived on time and every item came very well packed. I loved the bag, it's great, and super fast delivery, thank you. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. Got this a gift for my wife, she fell in love with it! Even though the shipping was super fast, the cap i received unfortunately is not properly black. This is unacceptable. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I am still waiting for the product and I have not received any email when they will send to me . Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Overall it was great! Coinbase customer service number. Pretty things in your Shop Jacquemus is great!!! more. Thank you very much.I especially loved the packaging- as always :). Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. Suggested companies are based on peoples browsing tendencies. It was it left to sit in the pouring rain. It goes against our guidelines to offer incentives for reviews. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. Here are 8 tips for writing great reviews. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. I ended up ordering through the site via paypal. Will definitely order again! Outstanding Customer Service! | Read 41-60 Reviews out of 545 Free shipping on full-price orders over $100 USD and other orders over $300 USD. I love that it was delivered to me super fast! Quality is great! Bright primary and pastel colors and inventive geometric cuts feature in the label's signature asymmetric crop tops, oversized trousers and overcoats, colorblocked knits, and futuristically shaped dresses. Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. I love my bag! The bag is okay but a bit dusty and dirty. Ordered a bag and returned it. Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. Read about their experiences and share your own! Here are 8 tips for writing great reviews. Beautiful experience! I could find the contact number only from the cached page found in Google. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Bought it for my daughters 30th birthday. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation . I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. $25 - $35 per hour | Online/Remote Position | Flexible. Because of this I wouldnt order again.. Everything was amazing. The bag is okay but a bit dusty and dirty. Mostly impressed on just how fast it was delivered! I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. By the time I got home it wasnt there. Will definitely order again! They are so dope and very light so dont pull on the ear lobes. With my coupon I ordered jeans and they were send in two days, received three days later. Easy to arrange refunds etc. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano I love your collections every year. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Product shipped out in a timely manner and arrived well packaged. I ordered the wrong size and had to return the item. Simon talked about it and said they had big problems in may June but I think its resolving. Also the shipping although very fast had a high price. All rights reserved. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! When I tried to find the support form it appeared, that your site doesn't work properly. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Companies can ask for reviews via automatic invitations. Buy Jacquemus bags and get Free Shipping & Returns in USA. We use dedicated people and clever technology to safeguard our platform. This is unacceptable. The pants were the perfect color, fit well and well made! I ordered the Grand Bambino bag. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. The material is great, the fit is great, so pretty. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 2023 Trustpilot A/S. We also ensure all reviews are published without moderation. Location: Remote live chat job, work online anyw in the world (United States preferred). Pretty things in your Shop Jacquemus is great!!! - Reliable internet access for 4-hour periods of time. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments The order arrived on time and every item came very well packed. After 60 days, we will attempt to assist with repairs and/or obtaining . It was left on my porch in the pouring rain for two days. Founded Date 2009 Founders Simon Porte Jacquemus Operating Status Active Company Type For Profit Contact Email boutique@jacquemus.com Phone Number +33 1 77 35 10 75 Jacquemus is a French brand that offers womenswear, shoes, and accessories. A member of our support staff will respond as soon as possible. Date of experience: 19 January 2023 MO The refund was almost instant, but I originally placed via paypal. Select a Default Payment Method. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Date of experience: January 19, 2023 RM

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