Great service offered by Jessica, I had been contacted with my revised tickets for Pretty Woman which had been rearranged 2 times already due to COVID, this meant I was doubled booked and wanted to know what my options were in relation to moving my rescheduled show. © 2021 Trustpilot A/S. Manchester Academy, 21 Leeds O2 Academy, 22 Glasgow SWG3, 24 Bristol O2 Academy, 25 London O2 Shepherds Bush Empire, 26 Birmingham O2 Institute, 27 Nottingham Rock City, 28. Coming on this week’s Toolroom Radio Mark Knight has selected some of the fines house tracks from artists like Rich Wakely, Cozzy D, Made By Pete and a couple of exclusive cuts from Dino Maggiorana’s new album. The Palace Theatre of Varieties opened on Whit Monday 1891 and cost its owners the then colossal sum of £40,500. She made such an effort to make it easy for me, ringing at times that suited me and patiently worked out seats / change of dates and informed me if my options . Fantastic customer service - thank you. They take your money and then don't give you the service you've paid for. Fantastic customer service - thank you. It seems impossible to rebook. See all dates for Peppa Pig's Best Day Ever. I kept hold of all my tickets, but due to the theatre dates and times being re-scheduled, I lost track of when performances were going to be. Paid over £125. Big thanks Stewart! Come and join the fun with Peppa, George, Suzy Sheep, Danny Dog and Emily Elephant. Get the best deals for x-rated dvds at eBay.com. Really great customer service from George at ATG, issue was resolved really quickly thank you!! Had a query about some tickets for a rescheduled show and got a response from Emma who was lovely and answered my query with lots of relevant information. Peppa Pig - Live! I cannot call as I work the same hours and cannot call during my lunch as I work in a hospital with very poor signal. Emma was amazing. Great customer service from Stewart regarding refund. I have emailed, I have telephoned but I still have no resolution regarding my Harry Potter tickets. Don Warrington MBE (born Donald Williams, 23 May 1951) is a Trinidadian-born British actor. If there is any availability at all shouldn't the people who have already paid for their tickets get priority?I just want to speak to an actual person so that I can rebook my tickets, not have to suggest 3 dates, get told they are unavailable and then have to start the whole emailing process all over again!I have no rebooking code or voucher so that I can just rebook myself, ATG are totally controlling the situation whilst keeping hold of my money. Had to fill out form despite previous email sent requesting a refund weeks earlier. Ents24 Ltd, Technology House, 16-18 Whiteladies Road, Bristol, BS8 2LG I'm disabled and a single parent this money would be very useful at times like this.I will remove this review if and when I receive my full refund until then it is staying uo and I will regularly update. Excellent service We could not make the rescheduled date but George moved our tickets to a date we could make meaning we don’t have to miss the show.Thank you George, Great customer service received on my query once answered, but did take 15 days for a response. He was really lovely, explained everything in depth and answered my questions.Thank you Stewart, a model employee!! We have a great online selection at the lowest prices with Fast & Free shipping on many items! Buy theatre tickets direct from the box office at over 40 theatres across the UK. Bring It On: The Musical is a musical with music by Tom Kitt and Lin-Manuel Miranda, lyrics by Amanda Green and Miranda, and book by Jeff Whitty. Over the past few days Emma assisted me with transfering my theatre tickets to a different date. In the late 1970’s the Palace Theatre underwent a major refurbishment and re-opened in 1981 with Andrew Lloyd Webber’s Jesus Christ Superstar and has since then retained its position as the premier provincial touring venue. Bought tickets for a show that has been rescheduled then totally cancelled. She is a credit to your organisation . Great customer service from ATG Tickets, specifically Stewart who sorted out a very complicated refund (for cancelled shows due to Covid) with efficiency, professionalism and a caring manner. Save on booking fees & find the best deals on plays, musicals, shows & tours. Many thanks to George and Rebeckah for their response to my email query after I had inadvertently booked tickets without using my credit vouchers. Tickets on sale now from Gigantic Ticketmaster Ticketweb See Tickets (Original tickets remain valid) UK registered company no. He is best known for playing Philip Smith in the ITV sitcom Rising Damp (1974-78), and Commissioner Selwyn Patterson in the BBC detective series Death in Paradise (2011-present).. The musical, loosely based on the 2000 film of the same name written by Jessica Bendinger, focuses on the competitive world of cheerleading and over-the-top team rivalries.. I've emailed them several times but they haven't responded at all. 3927447 Never buy tickets from ATG! She answered all email enquiries very promptly and made the process very easy and straightforward.She came across as very friendly and helpful. Keep up to date on pop culture with the deal experts at NME! I want a complete refund yet I have not heard a thing. From castles to caves, dragons to dinosaurs and ice-creams to muddy puddles – there is something for all of the family and their friends to enjoy, including Miss Rabbit, Mr Bull, Suzy Sheep, Gerald Giraffe and more!Prepare for the brand new Peppa Pig live show packed full of songs, games and laughter, it really is the best day ever for Peppa Pig fans! She even apologised for the delay in replying even though that is totally understandable given that every event is being rescheduled at the moment. See 40 tour dates featuring Have received a very polite and satisfactory response to my problem with Covid related cancellations.Sorted out with the minimum of fuss .Excellent service. Rebeckah was really helpful resolving my problem regarding an existing booking. Long hold time but thats expected at the moment :) thanks again!Eloise. Jessica responded very quickly and outlined all options for me and was super helpful and patient whilst I tried to work out conflicting bookings. Rebeckah was brilliant, listening to and understanding our issue and finding a solution that worked perfectly for us. It took them a week after it was already announced that the performance wasn't going ahead to contact me regarding this. Someone came back to me yesterday, said they would get the Harry Potter team to ring and then...nothing. Joseph O’Malley (Director) Joseph is an actor, director, writer and graduate of the Guildford School of Acting. She was efficient and made changing my tickets due to medical reasons really easy. Great customer service, thank you Jessica. Rebeckah was so helpful and friendly, highly recommend and now very excited to see the show in September! True to there word I got email confirming Show opening, new date, same time same seats. Many thanks. Stay on-trend by shopping with Jet2 discount codes designed to help you save. Toolroom Radio #356. Fantastic experience when a change of circumstances meant we needed to make amendments to a booking. I booked tickets for Lion King in Manchester pre-pandemic. He was appointed Member of the Order of the British Empire (MBE) in the 2008 Birthday Honours. A charming, original and imaginative show, full of brand new songs, muddy puddles and oinks! Got in touch with ATG had no problems was offered a full refund but went for date change no problems at all excellent service. Palace Theatre Manchester. Angry is an understatement. Tickets and information for Peppa Pig's Best Day Ever at Opera House in Manchester on Fri 18th Feb 2022 from Ents24.com, the UK's biggest entertainment website Fri 18th Feb 2022 - Sat 19th Feb 2022 I had an initial email from Rebeckah asking for more details and then a follow up email from George who sorted the use of my vouchers and refund.Excellent service and one happy customer!Thank you! I accidentally booked the wrong show time and your agent, Emma Watts, was extremely helpful and efficient in helping me to exchange my tickets. Get ready for a road-trip full of fun adventures. The easiest thing for me to do was to cancel my tickets, requesting a refund so that I could rebook the shows when I wanted to.I submitted a claim and had contact from Stewart Kennedy, who not only refunded my tickets, but phoned me to explain about one set of tickets I had used vouchers for part payment and what would happen. Thank you Natasha.You resolved my query concerning my refund for Cilla The Musical perfectly.I appreciate your professionalism in this matter at what must be a very busy time. In same email I advised card details had changed due to it being 2 years ago tickets bought!Weeks late I get a generic response about working few emails to issue refunds and then it will take another 2 weeks (why 2 weeks no other company take this long) and not to reply to email as it will cancel the request. All rights reserved. © 1999 - 2021 Ents24.com all rights reserved. Browse our complete list of West End musicals for a great theatre experience. I'm absolutely disgusted with their lack of customer service. This BAFTA Award-winning children's TV favourite is recreated live on stage from the producers of Lazy Town Live! Requested a refund instead of the credit note offered. and Roald Dahl's The BFG. I would rate them 0 if I could. If I ask for dates I'm told they are unavailable and then given some vague information that there will be no available space until 2022, even though they are selling tickets online for 2021. Online selection at the lowest prices with Fast & Free shipping on items. And then do n't give you the service you 've paid for my Harry Potter.. Appointed Member of the Order of the British Empire ( MBE ) the! To George and rebeckah for their response to my problem regarding an existing booking appointed Member of the Order the. Your money and then... nothing a great online selection at the.. 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