In any case, knowing how to troubleshoot common problems of ebikes is valuable information for anyone owning an electric bike or thinking about buying one. Q: Why does the seat always wobble? Furthermore, it offers a hassle-free cycling experience at a decent speed for an ideal ride. Sort by. Be sure to check that your battery pack has at least two bars of power. Heres a quick test that can detect the problem: Remove the battery pack from your eBike and charge it up on a bench. Please read our Privacy Policy. Is this a new bike? If so, contact Biktrix immediately for warranty help. . Thats why all e-bike owners must understand how to troubleshoot and fix an e-bike with a throttle problem. To resolve this issue, what youll want to do is to have a qualified expert test your brake sensors. . On the back of your battery, youll find 2,3,4, or even 5 terminals. That way, even if you accidentally press on the throttle too hard and the bike shoots forward, you wont have to worry about damaging anything or hurting anyone. My Chinese folding bike stopped working so I banged it up and down on its stand and that made it work but not in a controllable way. You might want to leave this one to the professionals. Common Electric Bike Errors. Severely worn out batteries have a maximum range of 5 to 10 minutes. As such, the wires connected to the rear hub motor can often get loose, frayed, or damaged over time. Start by fully charging the battery, then jack up the rear wheel by connecting the multimeter to the battery. Your email address will not be published. If all else fails, you can ask a local shop for help. Does something need to be reset? Youll want to avoid stressing the battery, and youll definitely not want to hit the low voltage cut off point. The moving part of the throttle (the part you press with your thumb or twist with your hand) may have somehow gotten entangled with the wires inside. When charging a battery to 100%, for more range, dont leave it like that for more than a day. Doing so will give you the best battery life. Li-Ion batteries can burst into flames, the risk is low, but always make sure of your own and your families safety. The only way to check if the battery is swollen is to drop the lower plate and take out the battery pack. There are numerous reasons why your electric bike isnt speeding up. If you repeat this in a nice and relaxed manner youll have the battery balanced before you know it, itll still be a long process though. Mar 1, 2023 Supercharge Your Health Resolutions with E-Bikes In today's fast-paced world, maintaining good health can be a challenge. FRAME. $739.00. It has been on charge but wont work on the bike. If you can get your hands on a multimeter, you can perform a battery load test while your ebike is running. Typically, the battery management system will cut off the power if it senses the battery draining too fast below certain safe levels. Frame Style. Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. Even though your e-bike throttle is relatively small in size, it can have a significant impact if it were to ever stop working correctly. How long have these issues been going on? Q: My e-bike tires always get stuck by the fender. If that doesnt sound impressive, remember that you can always assist the main drive motor by pedaling. What I found was that the metal bushing nut supporting the electrical connector on the battery was loose allowing random disconnection of the battery from the integrated bracket. One way to achieve those health resolutions is by incorporating e-b One way to solve this is by dropping the assist level and pedaling a little harder when going up steep inclines or hills. $475.95. Thats especially common in folding e-bikes, and it can also result in the throttle not responding at all. If the insulation on the copper coil wires melts due to overheating, occasional short circuits may occur causing the power to cut off. You can always upgrade your bike with a Bafang conversion kit, though! The battery problem of your Nakto electric bike is potentially apparent. Get a bike, lose the car, help the environment. As a reader supported site we sometimes earn commissions when referring to stores. Click on our affiliate disclosure to learn more. I then have to remove the battery and then put it back in. They allow manufacturers to come up with solutions that will enable electric bikes to look more like regular bikes than e-bikes. Another way to get a reading is to fasten the voltmeter directly into the charger connector on the battery. In this article, were going to cover everything you need to know about troubleshooting your e-bikes throttle problems. Is the battery charger port full of dirt? 3) Check out the small and large bevel wheels for damages Remove the clutch plate on the right side and inspect the condition of the small and large bevel gears for wear. We use cookies to ensure that we give you the best experience on our website. The bike is brand new less than 100 miles on it. $475.95. I remove the battery and put it back in. Thats another reason why you should avoid leaving your eBike out in the rain. I go home put charger unn port for battery they say it's fine. The level of the voltage measured at the charging port must be the same as the one rater for the battery pack. Such a process will need the skills of an expert electric bike mechanic. If you have a voltmeter or a multimeter, you can test the voltage of the battery charger port. The soft polymer shell allows the battery to be more flexible. If jumpstarting doesnt work, youll be looking into advanced techniques and cutting your battery open. Another place to find e-bike batteries is eBay, but, its more risky as you cant tell how old is a battery and they dont come with any warranty certificate. They only last between 2 and 3 years from when they were manufactured. Some speed controllers are turned on by pressing the "M" button. Think of it like using a defibrillator on your heart. Give it a charge first and then go for a ride. Sometimes, it just needs a bit of DIY maintenance. How To Troubleshoot And Fix An E-bike With A Throttle Problem -, troubleshooting your e-bikes throttle problems. Local Delivery & Pick-Up Ordering online and your bike will be completely assembled and ready to pick up in-warehouse. http://electricbikereview.com/ If your electric bike isn't working there are several steps you can take to troubleshoot and fix the issue. Apparently when the speed sensor goes out it gives a warning message on the display. Otherwise, the voltage will massively drop. Looking for the perfect electric bike can be a daunting task, especially if you're on the shorter side. Check the Battery Charger. You must log in or register to reply here. >>> Check out our article about the best electric scooter accessories here <<<. 1. Just a thought. I'm getting angry maybe I should get a new battery but it's pretty new. If it was a sudden start to the issues, do you remember riding over some bad potholes or super rocky road? is this normal The charger la good but the battery don t keep charge The fuses(2) are good and electricity crosses the battery but don t keep charge. Ready to get this nut cracked. Your battery charger will probably feature a LED light indicator that changes states depending on the bikes battery level. I'd clear those codes if possible and see if they regenerate. That sensor looks like a small electronic component with three legs that should be connected to wires. $739.00. When inspecting that sensor, try and look for signs of damage. To check the limit switch, though, you might have to remove the whole rear or front brake lever. Took battery off and back on and it powered up but quickly cut out and never powered on again. Top 9 Best Electric Bike For Short Female in 2023. admin Mar 3, 2023 Mar 3, 2023. However, we stress that you never do that as it can be extremely dangerous on the road. Nakto. Secure the E-Bike in the stand so the E- Bike is at an angle it would be in if it were upright on level ground. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. Thank you for you help Ann. Nakto Electric Bike Controller . It can take around 6 8 charge-discharge cycles for your battery to balance. In our guide, youll find out about different batteries, how to charge these batteries, and how to solve any common issues that may crop up with e-bike batteries. If the output on the battery charger is lower than the battery chargers rated voltage or if its zero, then the battery charger is defective. Remove the tool from the chain. The XT60 is the larger of the 2 cables. Free shipping to all addresses in the 48 continental U.S. states via UPS Ground. But if not, then you should buy a new battery. Better yet, they could troubleshoot and fix it for you in a jiffy! Find helpful customer reviews and review ratings for NAKTO 26" 350W Fat Tire Electric Bicycle Mountain Snow Beach Sporting Shimano 6 Speed Gear EBike Brushless Gear Motor with Removable Waterproof Large Capacity 36V10A Lithium Battery and Battery Charge at Amazon.com. In other words, it works perfectly well half the time, though quite often, you wont be able to accelerate smoothly as you press or twist the throttle. If you notice that your eBikes battery pack has a bulge in it, be sure you turn off the power and carefully remove the battery from your eBike. By referring to the user manual, youll want to locate the wires for the brake sensors. It provides reliability, safety, and maximum convenience at an affordable price. Well spoke with Roshan and he was a bit stumped by the error codes. If engaged, this will keep the throttle / motor from operating. JavaScript is disabled. Ive been watching YouTube on how to pull crank apart and trying to bone up on how to videos about motor swap. If they havent maybe their customer service isnt the greatest and you might need to try another store.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[120,600],'electricscootering_com-large-leaderboard-2','ezslot_1',146,'0','0'])};__ez_fad_position('div-gpt-ad-electricscootering_com-large-leaderboard-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[120,600],'electricscootering_com-large-leaderboard-2','ezslot_2',146,'0','1'])};__ez_fad_position('div-gpt-ad-electricscootering_com-large-leaderboard-2-0_1'); .large-leaderboard-2-multi-146{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:15px !important;margin-left:auto !important;margin-right:auto !important;margin-top:15px !important;max-width:100% !important;min-height:600px;padding:0;text-align:center !important;}. In general, the wires should be color-coded so you can match the same color wire with the same color the outlet. Naturally, you dont really want to be doing that, and it is a job for the experts, you also wouldnt have needed to read our guide if you know how to do that. Thank you for understanding. LCD control panel instruction for fat tire e-bike, Placentia Warehouse: 1683 Sierra Madre cir, Placentia, CA 92870. Once received, your battery is tested at our repair center to check whether the energy cells are worn out. Overall Score: 8.3. my battery seems to use up really quickly..it starts emptying after just half an hour of use Ride1Up Revv 1 Review Detailed Review of the Powerful E-Ride. So, to avoid any accidents, be sure to do it in a safe space without any people around. In most cases, the easiest fix would be to replace the Hall Effect Sensor. If you find the brake pads or the brake shoes in good condition then you may want to tighten the brake cable adjuster on the brake lever or the brake itself until the brake becomes more responsive. Im going to guess though that you want a simple way to check this. Looking for Electric Bike Help? Still, the problem might not be the throttle itself, but it could also be the hall effect sensor inside or even the e-bike controller thats causing throttle problems. The electric bike comes with some common errors, whether it's an expensive one or an average priced electric bike.These errors may affect the electrical system of the bike. These programs enable us to receive commissionson recommended products related to our niche when we link to Amazon.com. The battery has one red and two green lights on. A 250W drive motor is usually limited to 15 mph and can handle up to 240 pounds in rider weight. In this situation, you could consider getting the wiring replaced. All NAKTO ebikes arrive 90% assembled plus free assembly service available now. I think the display may have its own battery in order to maintain accumulated miles and other settings, so disconnecting it from the power source probably won't reset it. The warmer it is the faster they degrade. What could I have done I never had an issue with the battery before showing on the screen as always been accurate. We can agree that e-bikes have come a long way since their first appearance. 500C Electric Bike Display. One reviewer and a few owners said the Camel could not power up steep hills. Never leave your battery to charge unattended. One other thought; if you're comfortable with a voltmeter, measure the battery voltage on the bottom of the pack. Since the controller serves a huge yet sensitive purpose in the functioning of an ebike, the slightest technical glitch could ruin the established balance in any aspect including power transfer and distribution. Lithium-ion batteries dont prefer being left on the charger. If youve owned your ebike for a few years and youve used it almost every day, the frequent rides may have just pushed the battery pack towards the natural end of its lifespan. After unmounting it and leaving it for a while the function is restored. Wondering if those are old codes that got created during pre-shipment testing since nothing new popped on the display for you. As that magnet turns more and more, the Hall Effect Sensor will detect that and gradually increase your e-bikes acceleration as well. Never charge a battery that has been subjected to freezing conditions, especially if it is still frozen. One of the most convenient place to get new e-bike batteries is Amazon. Its crucial to your and others safety that you maintain the braking system; keep discs and rims clean and straight, promptly replace any worn-out brake shoes and pads, replace frayed or worn cables and housings, and lightly lubricate brake pivot points. Powerful rear hub Motor. How to check the electric bicycle problems? The same problem should happen if the battery is faulty. Using a wrench, you can easily fix this issue by slightly bending the prongs to realign them into the correct position. When you press or twist your throttle, what youre also doing is turning that magnet. My battery switches of when I start to climb a steep hill, what could be the cause of this? Some electric bike models use flat pack cells - and these are known to swell if they suffer some damage. NAKTO Safe Brake 3-Cycles Electric Bike. Help. I appreciate you sending that over to me Ill be waiting eagerly. So without further ado, lets get started! I went and checked my connection and battery. If you find yourself with an unresponsive throttle, the first thing to check would be the throttles cables and connectors. Pull them apart and ensure the connection is tight. (Buyer is responsible for removal. Nakto Electric Bike Maintenance. Is there a connector that I can purchase that plug into the charger that I can connect to the discharge pins? One helpful method of confirming the source of the problems would be to switch out the throttles and see if the other one works well. An electric bike only works if all the components are functioning correctly, which means there is no easy and quick way to troubleshoot major problems. I have the same problem. There you have it, a comprehensive guide on how to troubleshoot common problems of ebikes. I had a time hard deciding if I should get one considering I already have a car, but they are great for the daily commute: fast, reliable, have a low cost per mille and youll have a lot of fun. All youll have to do is grab your screwdriver and open the throttle. low, medium, and high power). Call us (714) 603-7182 (Mon.-Fri. 5 Days from 9:00 am to 4:00 pm). Flex the chain laterally, and separate the chain. A failing battery can be the result of improper lining up of its prongs. The step through Nakto City Electric Bike takes a traditional European style handle bar bike, and makes it one of the World's best electric commuter bikes. Do I need a license to ride one? Also, while it might sound obvious, be sure to check if youre in the proper mode - for example, pedal-assist, throttle-only, or pedal-only. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Nakto as well as any help and solutions you know of. Let it cool down and then charge it again. When it comes to eBike troubleshooting, there are a couple of things that might be causing your battery problems, including: Dont worry, though - Ill walk you through each one here! Has the battery been left discharged for several months? Has the fuse blown in either the eBike battery pack or the charger? Doing that will rule out many possible causes early on and prevent you from accidentally purchasing expensive spare parts you might not actually need. maybe circuit board gone down on next to switch on button? Here, its highly likely that the problem is in the throttles wiring. Aug 8, 2018 . If your ebike wont start or keeps cutting off, the issue can often be traced back to the battery. hello A Li-Ion battery is usually much lighter than a similar sized battery, especially when compared to the much cheaper lead-acid type. Why Are Electric Bikes So Expensive Are Their High Price Tags Justifiable? My batterys are around 4 years old. If your eBike battery pack is swelling up, well, you likely have a pretty serious problem with one - or more - of the lithium-ion cells. You may have to clip a few zip ties to access this plug. Check the Battery Prongs. All NAKTO ebikes are covered under our 1-year warranty for the original owner. Not to mention, many ebike owners dont live near an electric bike service shop, so getting the job done themselves can be a lifesaver. If the indicator light doesnt illuminate or even blink on and off when the charger is plugged into the wall, then youre dealing with a defective charger. As an affiliate, we earn from qualifying purchases. These days, the market is full of e-bike throttles with plenty of additional features. One owner's battery wouldn't charge from new. FIG. A Li-ion battery can hold its charge well. That makes it somewhat harder to notice if you have a swollen battery pack. Note that youll have to disconnect some cables before you do this. However, you should be aware of any problems that may pop up as circuit breakers are designed to protect the system and there could already be an ongoing problem thatll seriously damage components. Maintaining an ebike in good working condition can be tricky business, especially if youre a newbie ebike rider. ModWheel Direct Mid Drive Electric Bike Kit. Be sure to check that your battery pack has at least two bars of power. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR, A1D01FE8-C72C-4FEA-A302-224D381425B7.jpeg, BB39D34E-1AA5-49FA-A486-BCD711572741.jpeg. Youll now want to check the adaptor port. If your ebike keeps cutting off, one of the most common reasons for such hiccups is a failing battery. $475.95. So it was working all day no problems then bam. I should be receiving my motor soon and Ill post some updates. Youll more than likely see 2 cables that look the same. Copyright 2023 Electric Biking, all rights reserved.I may earn a commision from some affiliate purchases. Nakto electric bike | no key | no charger | possibly missing parts | possibly locked | this is a police seizure item and may be locked out from registering for use | possible parts only item (Used) NOTE: This unit is being sold AS IS/WHERE IS via Timed Auction and is located in Jurupa Valley, CA. I have a new bolt pro ebike. Still, if youre charging your bike every few days, you should be able to get many years out of your electric bike before you begin to notice the capacity of your battery is starting to degrade. There is typically a minimum speed that will activate the drive motor. From what you are describing either your key switch electrical contacts are damaged or there is a faulty wire somewhere else that interrupts the circuit. Again, it depends on the e-bike model you have. banging up and down to make it work. Snip zip tie excess so it is flush and smooth. I disassembled the battery in order to push the electrical connector through sufficiently to reattach and tighten the bushing. Whatever throttle problem youre facing, theyve probably seen it a hundred times already. From here, you can fully charge the battery pack and ride your ebike with the headlight on. Worn-out, missing, or damaged components could lead to problems in power transmission resulting in unwanted interruptions of power flow. This NAKTO E-bike product is also known as the Camel model. Ill head down that rabbit hole tonight. Get special offers, exclusive product news, and event info straight to your inbox. Few things are more frustrating than a throttle that doesnt respond at all. Thinking along the lines of PC boot-up errors that get logged but don't clear out unless manually done. Seeing how most throttles have all of its wires and components bunched together, you might have to gently dig around to look for the Hall Effect Sensor. There is a gear sensor and its got a flashing green light and is looking properly fixed to the bike. Bikes been down a week. The idea of this site came up when I bought my electric scooter, UScooter Booster for about 700$. You dont need any tools to get this done; just plug the battery charger into the wall and see if one or more of the indicator lights are illuminated. The facts about Lithium Ion batteries are taken from HowStuffWorks and Techopedia. If so, then you can contact the manufacturer and file a warranty claim for replacement parts. If the throttle is feeling loose or missing out on strokes from time to time, you can just replace it after testing whether or not its receiving steady power. Check the connection between the motor and the controller. Sit back and enjoy the ride, while we take care of the rest. It's usually spliced in on the rear shifter cable just before the derailleur. 4 8. More often than not, the feedback magnets - positioned on the pedal crank or the rear wheel hub - for the proximity switch get dirty. Call us (714) 603-7182 (Mon.-Fri. 5 Days from 9:00 am to 4:00 pm). If your battery pack lasts less than 30 to 20 minutes, chances are its worn out and you have to replace it. Is there a motor controller fault? It was determined that it is the torque sensor causing the malfunction. For instance, you can expect a standard throttle to have three wires: red, green/blue, and black. The light indicator on my battery is onlg showing 2 green lights iut of 4. You can take it to your local dealer and have them fix it, or you can make a little time and try and fix it yourself. Bike Parts Repair and Maintenance; Cycler's Guide During the Pandemic More importantly, those problems can be caused by a wide range of reasons. I experienced similar problem with my second biktrix, a Jugg HD Classic, within 20 miles of riding new. I was sent the cable and diagnostics were done with Roshan and Bafang. The consent submitted will only be used for data processing originating from this website. In this case, its a good idea to check if your ebike is still under warranty. Magnet is on the spoke in proper position. The bike will run ok for a minute or two but cuts out again. Roshan said he was going to send out the replacement motor free of charge and I will send my defective motor back to Bafang. There are several reasons for such malfunction including aging, too frequent charge cycles, improper battery management, and a manufacturing defect. Here, buying a new pack from the manufacturer will solve the issue. You must never leave a battery unattended when charging. ModWheel Direct Mid Drive Electric Bike Kit. Do your batters have a strong smell to. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. You can plug your voltmeter into any 2 of these terminals to get a reading. I checked out every wire took everything apart made sure everything was good nothing was touching anything it shouldn't be I changed the sensor in the throttle. Sure, you could do this yourself at home. If the battery pack hasnt been charged for 6 months or less, you may be able to recharge it successfully. Be sure to first unplug the battery charger if its plugged into the wall. Either battery connections or wiring connectors when something works intermittently. Thatll usually involve removing screws and popping open any plastic tabs keeping the throttle closed. Share: Unfortunately, seeing as how the throttle is only working intermittently, thats an indicator that the wire damage is hidden underneath the insulation where you cant see it. Mini Bikes; On Sale. Feb 3, 2023. harryS. If your battery isnt charging, start by checking the following: That is entirely normal - and will, unfortunately, only get worse as time goes on. I have used two chargers and they all cut out at 81.5v-82v, sometimes 80v, do you know what could be the problem. Bicycle Universe also participates in other affiliate programs and advertising platforms. Get special offers, exclusive product news, and event info straight to your inbox. Required fields are marked *, Hi I just bought a new e bike First time i have used it all was fine When i wanna charge it for 1st time there has been no charge sept by the battery. I come home charger is red for 30 minutes I leave it's fine then it dies. This way youll know for sure that your throttle is to blame. Refine view all. You can easily spot this by visually inspecting your handlebars and brake levers for signs of any cosmetic damage. Normally, cruiser bikes are designed for short trips around town, short commutes to work, or running errands; However, the OX is much more . For ebikes with a fuse, you can simply remove it and hold it against some light to see if its burned out. You should also check the brake cable tension and adjust it if necessary. You can adjust the pedal-assist magnet position using a flathead screwdriver to push the disc nearer to the sensors. Dont get excited and pull your new bike straight out the box and go for a ride. You dont need to discharge the battery fully. I know that was a long 10 miles back home! The NAKTO Folding OX is a cruiser ebike which is made for recreational cyclists living in cities. Take a close look at your battery to discover the potential failure: The hood is not completely flat, it is a little raised in certain areas. Her main passion is cycling, that's why she is always looking for an amazing new e-bike to make her journey even more unforgettable! Looks like all the connections are secure and in original working condition. To get your ebike running again, youll need to fix the jammed brake levers. Don't expect to go off-roading or covering long distance with this bike. Many times, the problem is a loose connection or corrosion. Some of our top sellers in the Nakto ebike offering are the Nakto Camel Womens, Nakto Camel Mens, Nakto Super Cruiser and the Nakto Elegance. Test the bike fully before riding. Hi, my name is Richard and I own an electric scooter for years now. So without further ado, let's get started! Scott Strike, dual suspension electric mountain bike. That means dont try and charge your battery overnight as you sleep. Troubleshooting. However, a throttle with additional features, switches, or displays will undoubtedly have more components and several more wires that youll need to inspect to troubleshoot a problem. No one tests electric bikes like we do.