If you love helping improve peoples lives we want you to work with us. Welcome to Liveops Agent Services LLC Shiftboard Login Page. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Quickly assessing customer needs and providing sound solutions. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. See all features. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Earning potential. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. I love the flexibility. Virtual Agents | Blog. Cons are having to provide your own equipment. 2-4 weeksMost training is 2-4 weeks. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. We encourage ideas from everywhere. VirtualFlex is more than just a contact center model. Set your own schedule to work around your life. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. Liveops regularly hosts well-attended, agent-focused events. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Your customers deserve the best at every touchpoint. Please update your browser to the latest version on or before July 31, 2020. Log in. Community. Its why weve led the industry in virtual, flexible agent services for more than 20 years. If you have not created a ticket yet then you would need to register or create a new ticket to begin. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. This login is to access our Shiftboard online scheduling and people management system. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. If not, reach through the comment section. Groups can then be managed in Okta and changes are reflected in the application. Its not easy to find a flexible team of experienced agents who understand your brand. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Money is amazing, but like every job there are flaws. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Required fields are marked *. This means you can choose when, where, and how often to work! Youll have the opportunity to help thousands of people live their dream of owning a successful home business. We work in service of our Agents, Clients, and Employees. We use cookies to improve your experience on our website. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Add this integration to enable authentication and provisioning capabilities. Want to become a Liveops agent? Forgot your password? Please review the Liveops basic technology requirements by clicking here. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Accounts can be reactivated if the app is reassigned to a user in Okta. Without a doubt, they are the most organized company weve ever worked with. Researched & Written by Ann Rozier on the FlexJobs Team. - Liveops The modern contact center. Go Further; Marketplace. Push either the users Okta password or a randomly generated password to the app. Earning potential. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Liveops Nation agent news. Liveops Job Board. The background/credit check requires a $45 processing fee paid directly to our vendor. Push existing Okta groups and their memberships to the application. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. great training and continued support. Talent deserves opportunity. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. This te. We are empathetic, good-natured, down-to-earth people who like to have fun. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. https://www.liveops.com . Main hustle or side gig its all up to you. Liveops exists to improve people's lives, and . What I wish I knew the first time I filed self-employment taxes. A hallmark of Liveops is the idea that learning and improving are never done. In healthcare, engagement and patient connection are paramount. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Want to become a Liveops agent? Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. So how much can you earn? Remember me. Keep in mind, the more you service, the higher your earning potential! Find Out How & Apply . 3,309 Following. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Login here. Thank you for sharing your experience with everyone! This login is to access our Shiftboard online scheduling and people. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Please update your browser to the latest version on or before July 31, 2020. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. I use the money to take my grandchildren shopping or on day trips. The VirtualFlex platform delivers the right agent at the right time, with the right results. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. This network has hard skills in your industry, and soft skills from life experience. option Add a new device appears in Duo Mobile settings. Creates or links a user in the application when assigning the app to a user in Okta. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. There are no benefits, no vacation pay, no paid training. GM Regional Customer Care Operations, major utility.

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