Our company is hiring for a head receptionist. Under policy direction from the Practice Administrator or Owner, the Lead Receptionist performs a wide range of difficult to complex administrative activities related to the clinic providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and personnel Finally, avoid saying ?I don't know? 10. As a Receptionist, you will be the first point of contact for our company. Learn about the key requirements, duties, responsibilities, and skills that should be in a receptionist job description. Lawyers are dependent on legal receptionists and secretaries for their organizational abilities, which makes it difficult to know appointment times, client contact information and court dates. The legal receptionist, who may also be called legal office clerk, or general office clerk, is an important part of the administration of a law office. The average salary for a receptionist is modest, estimated at $36,961 per year. Strong keyboarding, data entry and typing skills with a minimum of 25 wpm net. Post a Job on Zippia and take the best from over 7 million monthly job seekers. Ability to multi task. When you are trying to fill this critical role for your organization, you need to create a receptionist job description that attracts people with the right attitude and skills. This post presents detailed information on the job description of a senior receptionist, including the key duties, tasks, and responsibilities they commonly perform. Many companies hire receptionists as entry level employees and they are expected to have no experience. Receptionists are typically more hands-on with customers and need to be able to handle multiple tasks at once to keep them happy. We are looking for a receptionist to be responsible for greeting clients and visitors to our office. A medical receptionist works at the front desk of a medical office providing assistance to patients and visitors. He/she will be responsible for supervising the receptionist on a daily basis and ensuring that all functions are carried out in accordance with stipulated protocols and procedures. We will help you to build Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The average lead receptionist salary is $31,289. One of the most important techniques is to have strong communication skills. These cookies will be stored in your browser only with your consent. Depending on the degree and certification that a person has, they may be able to become a front desk supervisor or an editor in chief at their own company. Administrative Assistant / Receptionist Job Description, Administrative Receptionist Job Description, Administrator / Receptionist Job Description, Customer Service Receptionist Job Description, Monitor main switchboard, direct calls and/or take messages, Monitor reception emails and action accordingly, Ensure reception, office and meeting room environments are clean and tidy at all times, Administer visitor sign in process and provide site inductions, Collect, sort and distribute internal/external mail and faxes, Coordinate all meeting room bookings, arrange catering when needed and maintain the Board Room, Key liaison officer for building management, Prepare all outgoing freight for collection and general mail to be delivered to the local post box, Order stationary, kitchen supplies, uniforms, special equipment, Manage contacts lists for internal staff, clients and suppliers, Liaise with external maintenance, office equipment suppliers to ensure efficient and timely service, Uses effective customer service skills to meet the needs of the patients, families and the staff to facilitate patient flow, Most tasks will arise and be completed day to day with a very short term focus, however it is important that the incumbent keeps a long term focus in mind, especially in terms of office costs and contracts, Passion for hair and TIGI, and be a strong representation of the brand for those visiting the TIGI studios, Ability to organize and manage numerous tasks at one time and prioritise, To ensure that all Front of House tasks such as visitor pre-registration, To expedite the satisfactory resolution of any problems that may arise, Forecast visitor footfall and determine supply levels required to manage the service, May be required to cover security duties during periods of absence, Must carry, or be able to obtain, a valid SIA license, To undertake any other duties commensurate with this role as determined by the Facilities Manager, Meet and greet all visitors with a warm and professional welcome, Liaise closely with other departments Maintenance, Catering, HR and Marketing Events, ensuring accurate communication takes place, Catering- Order and maintain tea, coffee and dispensable for the client refreshment bar, Assist and support the Admin and Executive Assistant teams in liaising with executives, provide phone and diary cover during absence or meetings, Flexible - You may be asked for example to work in the post room or to assist with meeting room set-up, Time keeping - Be on time to start your shift/working day, Previous experience in leading/supervising a team, Experience of working with hotel/spa booking and scheduling software is desirable, Genuine interest in holistic spa philosophy, Committed, enthusiastic, organized and customer focused, Act as a first point of contact to welcome all visitors & staff on arrival & departure, informing all relevant staff members of their guests arrival, Receive & book all meeting room requests, ensuring any refreshments or equipment requirements are provided and to ensure the rooms in general are kept to a high standard at all times, Receive & sort all incoming mail & deliveries, swiftly notifying all relevant recipients / departments of their arrival, Ensuring all out-going mail is prepared and ready for collection by Royal Mail, FedEx & DHL each day by their respective deadlines, Book any courier requests as required from Head Office & across our London shops, ensuring swift & accurate tracking updates and completion check off, Assist and support with department requests such as training events & presentations, setting up spaces and any additional requirements as needed, Assist with our seasonal selling campaigns, overseeing service delivery of our external caterers, ordering supplies, and liaising regards menu choice and feedback, Carry out scheduled Health and Safety procedures including but not limited to, Record and process the weekly timesheets for the LHQ and CMDES department, Monitor the visitors book and to be aware of the locations of all visitors to the building from security and health & safety aspect, Keep records of all security passes and key fobs that have been issued and administer the key fob door entry system, 5 GCSEs, grade A-C, including English and Maths or equivalent qualifications, At least 3 years experience in Reception duties, including managing meeting room calendars and incoming and outgoing post, Confident managing high volumes of visitors and VIP guests, ensuring excellent service at all times, Maintains an effective operational flow by communicating patients status to appropriate team members and keeping patient apprised, Provides education as necessary to patient regarding test locations, patient portal use, and follow-up (non-clinical) actions, Respectfully but firmly requests co-pays and/or outstanding balance at time of check-in, Ensures cash control by collecting, processing and balancing funds in the practices designated system and documents properly per AHMG guideline, In the event a minor, aged 16 or older is selected for the position, their continued enrollment in high school, trade school or college constitutes equivalent, Answer and direct telephone calls received through main directory, Ensure that appearance and condition of main reception area is maintained, Coordinate messenger scheduled deliveries to and from reception desk, Experience managing / leading the front of house department within a hotel / health club setting, Proven experience managing, motivating and training team members, A passion for customer service and exceeding guests expectations, IT literate with experience of placing / receiving product orders, Acquisition and maintenance of our GUESTs, Meet and greet all GUESTs with a friendly and welcoming smile, Manage the main reception area at HMH headquarters in Boston, maintaining a warm and inviting environment for employees and visitors alike, Liaise with employees who are expecting visitors, Answer telephone calls to the Boston headquarters main line, directing callers courteously and effectively, Administrative and communications support for the HMH executive team and Corporate Affairs department as needed, with tasks that may include but are not limited to scheduling, event logistics, organizational tasks, writing, design and other activities, Friendly disposition with excellent communication skills, Deal with GUEST queries and requests and arrange assistance as necessary, Prepare GUEST folio and check GUEST out upon departure, Operate a switchboard and direct incoming calls, take and relay messages, execute wake-up calls, Will be required to take live booking enquiries and also follow through with the hotels reservation procedure, Complete various aspects of Front Office administration as directed. . Make your front desk receptionist job description easy to understand by writing it in a concise way. If you have a good sense of humor, you?ll be great at this position. If you're interested in becoming a lead receptionist, one of the first things to consider is how much education you need. If you are someone who loves interacting with people, putting them at ease and helping them solve their problems, you could be the one. They are tasked with managing their office tasks while also answering calls from customers, answering questions and helping visitors locate the correct office. Our growing company is looking for a head receptionist. A receptionist's salary depends heavily on the employer and the importance of the role to the company. Shweta is an author and freelance writer. Receptionists are employed across almost every industry.Receptionists generally have a high school diploma or equivalent. Receptionist Job Description. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. Communications skills. Customer care is a responsibility of the receptionist and they have to provide it. You also need to be able to keep up with the constant demands on your time as a receptionist. - Select from thousands of pre-written bullet points. These positions offer great opportunities for advancement and earn good wages. Ensures thefront desk is always staffed and will address higher level concerns from . For example, they could start out with a role such as office manager, progress to a title such as operations manager and then eventually end up with the title general manager. Answer all phone calls in a professional and courteous manner. But the receptionist is just one part of the organization. Assisting clients in finding their way around the office. They train and manage staff, supervise administrative and clerical duties, and address customer complaints and queries. You might be using an unsupported or outdated browser. A receptionist can provide a great experience to those walking into your office or calling over the phone. Thank you in advance for taking a look at the list of responsibilities and qualifications. A receptionist is often the first person customers or clients will speak to when walking through your door or calling your number. People are often put on hold and dealt with multiple times at once by skilled receptionists, who are also often dealing with someone who just walked through the door. A good receptionist has a pleasing personality, is courteous and polite, and possesses a customer-centric approach to solving problems. Front desk receptionist work description also entails enforcing basic security procedures in the organization by monitoring log book, notifying the security officer about unescorted guests and emergency situations; and also assisting in issuing guest passes and employee ID cards. It is important that candidates are aware of your needs and that they are able to NationMaster. fax machines and printers), Solid written and verbal communication skills, Ability to be resourceful and proactive when issues arise, Multitasking and time-management skills, with the ability to prioritize tasks, High school degree; additional certification in Office Management is a plus, Front Desk Representative jobdescription, Receptionist interview questions andanswers, Front Desk Representative interview questions andanswers, Office Manager interview questions andanswers, How to Hire: 5+1 tips for hospitalityrecruiting, Best job boards: The ultimate job sites list for2021, Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately, Answering screening and forwarding incoming phone calls, Proven work experience as a Receptionist, Front Office Representative or similar role. Europe & Rest of World: +44 203 826 8149 in This Receptionist job description template is optimized for posting to online job boards or careers pages. Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. They are also responsible for handling calls from customers and solving their problems. His/her job description entails receiving guests and welcoming them in the warmest way possible and answering telephone calls. A receptionist is more focused on just answering calls and dealing with customer questions, while a front desk professional focuses on check-ins, check-outs, and reservations. Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. The most common foreign language among lead receptionists is Spanish at 73.3%. Looks pleasant and dresses neatly. Start a free Workable trial and post your ad on the most popular Here is a list of the most common responsibilities of a receptionist: As you create your receptionist job description, be sure to include any of your businesss unique needs so that your job listing accurately reflects what your role will entail. The company's office manager is responsible for ensuring that all office needs are met and that everyone is on the same page. When it comes to working as a receptionist, it?s important to have a good attitude and be friendly to everyone. To be successful, receptionists need to have excellent communication . Good communicator. Responsibilities of a Lead Receptionist: Receive and rout incoming calls. Some receptionists make a lot of money, and others only make a little bit. Receptionists are aware of almost everything that occurs in the office. Receive and direct visitors. Strong work ethics.

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