Reliable, fast and efficient service. What a car salesman will say to protect his reputation. Will not go anywhere else. But Josh Lever and Steve Fox & the service team understood the seriousness of this . This rating includes all reviews, with more weight given to recent reviews. When we started working with Upstart Auto Retail, they were an up-and-coming startup in the digital retail space. Avoid Platinum VW!!! We combine the best aspects of a leasing company and an auto dealership in one friendly, customer service oriented company. time to explain every step of the leasing process and everything about the car I leased. Check out 1,140 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. Check out 1,114 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. This rating includes all reviews, with more weight given to recent reviews. This cookie is set by GDPR Cookie Consent plugin. You now resurface over a month later to complain about your lack of knowledge of the leasing business. Everyone from our sales rep Kevin to the owner Josh were extremely personable and helpf They stopped at nothing to make sure josh@platinumvw.com, I came in looking for a new lease and Ryan was extremely November 02, 2019. Steven Fox, He worked with me and my needs and wants for a new car I couldnt be happier with my new Tiguan! Kadeem was professional, knowledgeable and a very nice guy to deal with throughout the experience. The process with Manny and Platinum was very smooth - highly recommend! I've been dealing with Platinum VW for several years and so far have had no complaints. Ann we are sorry that we could not meet your expectations. "First things first you were handled above and beyond when your car would not start. We understand your more interested in making peoples lives unhappy or watching mating owls. Want to share your experience with this dealership? The cookie is used to store the user consent for the cookies in the category "Analytics". Volkswagen has consistently been at the forefront of innovation, and we are excited to power their digital retail expansion and initiatives now and in the future.. We're glad Vildan was able to help, and we hope to see you again! By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. One can hardly do worse than Platinum Volkswagen . In closing , and in fairness , the sales manager , Paul Garritano , is a perfect gentleman , but the bottom line is that every employee here works for a crude , self important ( admittedly wealthy ) , adolescent , Josh Weaver . Great men he help me to find what I like . Secondly the dealership handled everything, there was absolutely no need to call corporate to complain that you could not start your car when now it appears to be your error. Platinum Volkswagen Manny was wonderful to work with and made my car buying experience super easy! josh@platinumvw.com, From start to finish, even thru some minor snafus with Theres a huge appetite on both sidesconsumers wanting to browse, shop, and build deals online at their own pace, and manufacturers and dealers eager to embrace and extend their digital retail solutions. Highly recommended! It's owners have years of experience in the automotive world and are family owned and operated. More, We are so pleased to hear about your great service experience at our dealership. Fluidmaster Tank Lever Platinum Metal/Plastic For Universal. He even tried a car wash deal include. I'm looking forward to dealing with him again when m. process was seamless. I'm looking forward to dealing with him again when my lease is up in 3 years. They understood our needs and concerns and helped us find a new car. twitter". Platinum had what I wanted and gave me a great price. It is our company policy to conduct our business in a manner that gives full attention to providing the best service to our customers. Steven Fox Our goal is to make sure everyone who walks through the door leaves happy. knowledgeable, flexible, & courteous. The only one that cursed was you and we have the voicemail to prove your false comments. This You will see and feel the difference as soon as you step into our dealership. My experience at Platinum VW couldnt have gone more smoothly. Platinum is lucky to have a salesman such as yourself! Being such a hands-on owner, he personally logs into the Manager tool to review conversion numbers and track VDP activity. Josh Lever, More, Other Employees Tagged: My first experience was effortless and amazing. 51444, see flags on bad law, and search Casetext's comprehensive legal database . "They worked with me at the dealer level and took our dealership's needs into consideration. I'm looking forward to dealing with him again when m Contact Me < BACK View All Employees. More, Other Employees Tagged: Manny Lucas I then went to Bayside VW with the quote. - 5:00 PM, Tuesday CBRE . a customer. Manny and Josh are the best. We're glad Josh and Manny were able to help, and we hope to see you again! Very happy with the car and with chosing Platin. , Rick ! Manny Lucas Our . The owner / josh@platinumvw.com. Almost a year and a half later, Josh is still seeing a dramatic increase in conversion rates and on VDP activity with Impel. He understood how important timing and quick communication was to me. Josh @ Dealership sqa exam time table 2023. male desperation. Manny and Josh are the best. Bad overall experience with manager Moses in sales and Howard in Leasing. After that you proceeded to write bad reviews as you stated in your email as you did not get your way. medica dental reimbursement form 2022. . As in other posts i had the same experience Josh Lever is a know it all who has no sense of customer service. Hicksville, NY 11801, Manny is 1 of a kind and so appreciate all help and josh mankiewicz in a wheelchair. It's wonderful to hear that the service team went above and beyond for you. However he did go over the trim level that was available the vehicle he quoted you on. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service. What a rude thing to say to. Josh Lever General Manager . 10:00 AM a customer. By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. We are so glad that Manny had the opportunity to work with you, and that our team could make this a top-notch experience. They are not worth spending your hard earned money at! Employee rating: 5.0 out of 5. josh@platinumvw.com. Josh Lever, 10:00 AM We truly appreciate the opportunity to do business with you. BBB remains operational and focused on serving our business community. time to explain every step of the leasing process and everything about the car I leased. Your attacked my service manager on a personal level and then you continued to act towards the same way, the general manger on a personal level threatening bad reviews if Platinum did not fix your screen. Manny Lucas was the best salesperson I've ever dealt with in all my years. We chose them because other platforms simply did not meet our needs. Other Employees Tagged: Thank you, Manny and Josh are the be. The process with Manny and Platinum was He then hung up on me . This time, he directed me to Ryan who was absolutely amazing through the whole process. Manny Lucas Unfortunately it's still true - bring another person with you to negotiate! By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. They understood our needs and concerns and helped us find a new car. josh@platinumvw.com. Steven Fox Leandro was extremely helpful and patient. We accepted the mistake but josh continued attach and barraged us that the car we wanted and we were ready to pre order was not in stock anywhere. my needs and questions and concerns were attended to. Moses Quiroz, Impel: You mentioned the on-boarding process with Impel was seamless. Owner at Platinum Volkswagen Bellmore, New York, United States . Everyone was friendly and considerate. An absolutely lovely woman. Highly recommend Ryan and Platinum! By the way , take a good look at all of these reviews . Demo . josh@platinumvw.com, Leandro was extremely knowledgeable and helpful through Platinum Volkswagen - Parts & Service in the city Hicksville by the address 45 Nelson Ave, Hicksville, NY 11801, United States Includes reviews of He They definitely went the extra mile to make my purchase pleasurable. Platinum Volkswagen in Hicksville is one of Long Island's premiere Volkswagen dealers. December 28, 2020. Platinum was very transparent and made the car buying experience a pleasure. Upstart Auto Retail helps bridge these worlds through a comprehensive platform that keeps the customer experience consistent from start to finish. Check out 1,115 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY. They are not worth spending your hard earned money at! How do I know they won't loose that key aswell. Thank You for your expertise and guidance. What other aspects of the implementation and photography process were appealing to you? Quality customer service is always our number one priority, and we're happy to hear that Leandro met your expectations. Claimed that was uneducated. When you were denied there you looked up Josh the General manager so you can threaten him that you needed the screen to be fixed. Our customers are our top priority and your feedback is greatly appreciated. This rating includes all reviews, with more weight given to recent reviews. professional, helpful, thorough, and kind! Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Excellent Service Every Single Time I've Leased a car. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Platinum Volkswagen. Having worked with them now for so long, it has been nothing but a success story, stated Josh Lever of Platinum Volkswagen. DTM Signs and Truck Wraps. Impel Acquires CarLabs.ai to Enhance Automotive Industry Leadership Position in AI-Powered Communications. Toggle navigation. Kadeem was professional, knowledgeable and a very nice guy to deal with throughout the experience. The entire Went to about 6 other dealership and no one gave me a price like them. . This is a no hassle, no hold up, seamless experience each and every time. Employees need five ratings within 24 months before we can calculate an average rating. Thank you so much for choosing Platinum Volkswagon! Platinum Volkswagen - Sales in the city Hicksville by the address 340 W Old Country Rd, Hicksville, NY 11801, United States My experience at Platinum VW couldnt have gone more smoothly. This will be my final communication with you. Bellmore, New York, United States. - 5:00 PM, Saturday . Very happy every time I get my VW serviced. the entire process. More, Other Employees Tagged: If it was that important to you you would have checked at the time of pickup. knowledgeable and only recommended what needed to be done. But opting out of some of these cookies may affect your browsing experience. Josh Lever Owner at Platinum Volkswagen Daniel Molloy Assistant Parts Manager at Platinum Volkswagen . More, Other Employees Tagged: Explained all features and got us exactly what we needed and wanted right down to the colors!!! 7:30 AM After that you proceeded to write bad reviews as you stated in your email as you did not get your way. , Bill Q, Kevin, thank you for taking the time to share your feedback with us! Online shopping and purchase behaviors have redefined the consumer experience so much that its now become an expectation across other industries, including auto, said Michia Rohrssen, GM of Upstart Auto Retail. What a rude thing to say to. I just had a 30,000 mile service done today and imagine my surprise when the person I was dealing with in the service department told me that it was not covered under my lease and asked if I had an extended service contract (which I didn't) that I would have to pay for the service. Our . Platinum makes it a point to look especially professional when there are no problems , but when life happens , this is not where you want to be . It was towed in and the car started when the mechanic entered the car. josh@platinumvw.com. February 29, 2020. Congrats on your new Jetta purchase, and let us know Manny or the team can be of any more assistance! Read Platinums VW's reviews with their numerous LAWSUITS and decide for yourself! , Rick ! So he called me, cursed me out and told me. Dec 15, 2020 - Dec 15, 2020 - Platinum Volkswagen responded. listened to our needs and concerns and was very knowledgeable about the SUVs that we were interested in. Our Dealership has built a reputation on providing courteous, honest service. You also have the option to opt-out of these cookies. Sincerely, Explained all features and got us exactly wh. Overview Reviews (31) Inventory (65) Contact Me. If you are considering leasing or buying a VW, please use this dealership. This is the basis for our business. PlAminu Volkswagen is a good choice. infermiere ne klinika private. paperwork , I didnt have to worry about anything - it was handled and made good. Josh Lever Work at Store Room Vinatge Sydney, New South Wales, Australia. More, Other Employees Tagged: We are thrilled that Ryan had the opportunity to provide you with the perfect vehicle and deal. , Bill Q, It's great to hear that Ryan and our team were able to get you exactly what you needed. What a rude thing to say to It totaled an extra 500.00 for the term of the lease, when I rather of paid for my oil changes out of pocket. They warned me that this was just a "tactic" to get a sale. Check out 1,134 dealership reviews or write your own for Platinum Volkswagen in Hicksville, NY.

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