Within any time allowed for penalty free cancellation? Eres residente enPortugal? Anything you ask or wonder out loud, she takes care of it quickly, quietly and with her wonderful Mona Lisa smile. You get 6 bottles of top shelf premium alcohol, a top shelf bottle of wine, LOccitane Verbena toiletries and access to some really good better wines at no extra charge and never get the we dont have the wine you want, try this one. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. This will be the first time we have paid extra to have extra perks at a resort. Some of the people in your search are children under the age of age. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. We define circular economy as the restorative and regenerative sourcing, use and end-use of the water, energy and products in our built environment - our hotels. This was a direct lie. We saw whales spouting offshore from the rooftop bar. Had we been able to expand the number of holidays per year by going more often (wishful thinking :)) or sharing with family members, then the overall program seems like it would have been a good thing, so the bottom line, we didn't cancel because the program is not worthwhile, but simply because the numbers didn't quite work out for 2 people traveling on average of 1.5 times a year. We purchased the silver membership in 2015. Some of the people included in your search are children. The biggest surprise at time of cancellation is that the membership can not be cancelled except through delinquency of payments and a report to collections with a credit ding. I noticed the driver quietly making a call to the hotel alerting them of our exact time of arrival to the resort.Check-In: As soon as we arrived, a concierge was already waiting for us at the front. It should be ready in the next 2 years, and we want to come during the opening week. When you return you will learn all about it. As part of the Iberostar hotel portfolio, guests can enjoy beachfront hotels, city hotels and heritage hotels. Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. Change the currency and view prices in your preferred legal tender. It worked out to be about $60/person/round trip after our membership discount. Also, question for softybabe how were your vacations with Iberostar free? and that's also why there are other resorts, it's really a shame though. Login to Explore A World Of Savings. And looking at the weather back home we dont want to leave. There were some local entrepreneurs on the beach but if you said no gracias they moved on. You decide where, when and for how long you want to enjoy your vacation time relaxing without further complications forgetting point-based systems or mandatory minimum stays. Our staff strives every day to provide the best service, they are always glad to help.On the other hand, we regret to know that you did not have the same experience with the golf course. This is the version of our website addressed to speakers of English in the United States. I honestly think that she can do magic. Personalised offers, surprises and much more. Trendsetter was sold as an added bonus- but flight prices are very similar with the airlines. Jose the Sommelier and Darcy helped us with their recommendations. Your membership offers you all this and more. 2 level. On a recent vacation to The Iberostar Rose hall beach (August 11-August 17 2018) in Jamaica my wife and I were approached by the club sales staff to consider upgrading our membership with the full understanding that if for any reason within the 5 business days from signing the contract . . I have to say that the experience was a hard sell, but in the end, they did allow us to cancel. Human Parts. Please refer to the special terms and conditions for groups here. I have not been disappointed with anything here during our stay. Check-in is not available against this resort. We purchased the silver membership in 2015. Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. For this reason, the price we are currently showing you is for guidance purposes only. Whether it was a special rose petal decoration or fresh flowers in a vase. Iberostar Founty Beach. Save up to 40% off on all of our hotels. So their room was almost drowning in rose petals, flowers, chocolate covered strawberries and a letter from the hotel congratulating them. The Club membership doesn't seem to be an upgrade that can be purchased from your tour operator when booking your trip. 2. She showed us to the Prestige Lounge, where we checked in quickly. Were very grateful for an amazing experience and superb service. Iberostar Costa Dorada. The award-winning hotels and resorts understand and strive to meet your expectations, so you can rest assured of stepping off the plane and into a welcoming environment where all you have to worry about is having a great time in a beautiful place. We were visiting at the height of whale mating season so we saw them breeching and playing in the distance everyday. Dont have enough time right now? Iberostar Cozumel. Filled with over 2000 enriching experiences and joyous moments. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Star Prestige is the nightly deal you buy. Are you a resident of the Balearic Islands? We heard the salmon was good also. Some of the guests who are going on the holiday are children. My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. However, if you need help selling, renting or buying on our website, just contact us through the information located on this page. By selecting this option, after confirming your booking, you will automatically become part of the Horizons community, giving you a next-level Iberostar experience: When you log in, choose to sign up to Horizons to enjoy discounts and benefits. more. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. You might get more responses to this on the Grand's Facebook page. Be Sociable, Share! Report inappropriate content kimol Pennsylvania Level Contributor 1,014 posts 36 reviews 33 helpful votes 2. Iberostar The Club is the membership. Iberostar provides the Wi-Fi and you only have to worry about enjoying your holiday. She confirmed our reservations and gave us coupons for complimentary massages. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She showed us to the Prestige Lounge, where we checked in quickly. We haven't ever met anyone at the Grand who was staying in the condos, and even though they had a table set-up advertising the condos, no one we met talked about them. Nov 3, 2021. Quality Manager I, Quality Manager at Iberostar Selection Playa Mita, responded to this review. Although, even though we prefer the IBs, we're going to Royalton this year and paid extra for diamond club since the Grand was not in this year's budget. Everyone kept saying: "Welcome home!" With RCI, it maybe slightly difficult for those traveling with children as youre probably competing with others for same dates, if its school break. It would be wonderful to welcome you back again soon!Kind regards,Quality ManagerIBEROSTAR Mexico, our plane was delayed due to a Technical fault and so we ended up with 2 nights at this Hotel.The hotel and its grounds were immaculate and its staff were very friendly, we only ate in the buffet restaurant but the food on offer was vast and the quality was high.The rooms were spacious and clean, although my Husband and i were given a room with two beds, both beds were bigger than a single but way smaller than a double so we opted to have one each.our balcony was large and over looked the golf course and had a side ocean view, it was lovely to sit and listen to the waves crash against the beach.the hotel had what looked to be a very good entertainment programme and a nice kids pool area.we had a thoroughly enjoyable extra two days in beautiful Mexico, Dear guest,On behalf of IBEROSTAR Playa Mita we want to thank you for giving us the opportunity to be the hosts of your recent vacation!We are glad to read that you had a lovely stay and would like to extend our appreciation for taking the time to share your opinion with others travelers. Just found the website with all the info: Thanks for the info. From that moment on we had amazing pampering experience from beginning to the end. Negotiate directly with the seller and, once you agree on a price, you can conclude the deal and finalize the transaction yourselves. The threat of collections was not clearly communicated. Non-Golfers have a transportation fee of $20.00 from Bavaro / Punta Cana / Cap Cana / Uvero Alto Hotels (paid in cash to driver) Non-Golfers have a Cart Fee which is paid in the pro shop. You trusted a representative who had only an interest in selling you something? Im sorry it hasn't worked out for you but, Please, never do that again. Your exclusive travel and lifestyle benefits are within your reach. Whatever system the resort has, it felt like magic. Unlimited Vacation Club - Members Only Please! We decided to make January our regular month to visit for that reason alone.Last year we saw someone cleaning the hot tubs and the balcony glass everyday, but this year we noticed it getting dirty. Cool selection of channels from all over the world, but buffering took too long so made it impossible to watch. Thus far, we used it for Mexico, Mallorca and Agadir, all free and all inclusive. Enjoy the relaxation that you deserve with the best comfort. I will admit it's not for everyone, and like it was mentioned earlier, there was a grace period in which to exit, but we a happy with it. The rest of the resort is spotless, so Rooftop lounge should just be up to the same standards. The architecture of the building is beautiful. Club members enjoy exclusive privileges when they travel to one of their hundreds of international locations including top destinations such as Mexico, the. The hotel was very clean and the food was very good. Tripadvisor performs checks on reviews. With Iberostar The Club, you could save as much as 50% over resort retail prices, and sellers can expect to get a fair market price for their membership for sale. We have noticed that we no longer get some of the perks we used to, such as golf shirts, spa stuff, stuff in our room. Sign up here and now. Travel Tuesday: Last day to book your vacation with up to 40% off! Membership Has Its Perks AAA members receive discounted room rates. He made my father-in-law quite emotional with the kind, personal service that he gave our family. We are considering returning here but now hesitation with this change. Login to Explore A World Of Savings Remember Me Forgot Password? Are you happy with your choice? Offers & Packages Earn 2K every 2 nights Register to earn 2,000 bonus points every 2 nights through April 14, 2023. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. Select only one option, What are your vacation interests? The driver was already waiting for us with cool scented washcloths and bottles of water. Star Prestige is the nightly deal you buy. Consent not required for purchase. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64232935', '');}, 'log_autolink_impression');Iberostar brand for the same equal treatment of all guests no tier bull$hit like a lot of other resorts, but I guess the management in Spain thought they should get on the bandwagon.. sadly. Dear guest,First of all we would like to thank you for your kind review about your recent holiday with us at IBEROSTAR PlayaMita.It is a pleasure to read such a lovely review about our hotel, your nice words confirm that our daily efforts in exceeding our guests expectations are on the right path.Again we thank you for your review and hope that IBEROSTAR will continue to provide you with excellent experiences in the future.Best regards,Quality ManagerIBEROSTAR Mexico. Enter your details below to be emailed when inventory matching your specifications becomes available. Check-In: As soon as we arrived, a concierge was already waiting for us at the front. as well as some extra amenities. Toggle navigation. cannot be applied to the complementary product. Was a member of Pro Club for years and now Bellevue Club. The Mexican Restaurant also had very good food, the prawns in pineapple and habanero sauce were excellent. Preferential rates in our hotels, golf courses and spa, exclusive areas in the hotels and a multitude of la carte services. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64231403', '');}, 'log_autolink_impression');Iberostar chain is because they don't have different levels (diamond, privilege, etc.). Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. This is the version of our website addressed to speakers of English in the United States. Ensure a perfect travel experience always. Do you wish to receive the lastest Iberostar Hotels & Resort offers? Alternatively, you may use, https://www.iberostar.com/en/star-prestige/star-prestige-grand, https://www.tripadvisor.com/ShowTopic-g147293-i28-k8155784-Iberostar_grand_club_membership-Punta_Cana_La_Altagracia_Province_Dominican_Republic.html. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It is a shame they have started to it, we were actually going to book our June holiday with them in the next few days but will hold off until we see how this "club" thing works out. Alternatively, you may use, Iberostar Selection Bavaro Suites Questions & Answers. This was a direct lie. Find Iberostar Destination Discover and it actually felt like My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. I get two bottles of better wines per day and it pays for the price of the upgrade. Iberostar Club Boa Vista Iberostar Club Cala Barca Iberostar Club Palmeraie Marrakech Iberostar Costa Dorada Iberostar Cozumel Iberostar Creta Marine Iberostar Creta Panorama & Mare Iberostar Cristina Iberostar Dominicana Iberostar Founty Beach Iberostar Grand Bvaro Iberostar Grand El Mirador Iberostar Grand Paraso Iberostar Grand Portals Nous We are very happy to hear that your stay was an overall good one and we thank you for letting us know how much you liked our beautiful grounds, food and beverage service, beach, and most importantly our friendly and dedicated staff members. Club is not a timeshare or condo, it's a membership. 1. Save up to 40% off on all of our hotels. Through this affiliation with RCI, Iberostar The Club members can now enjoy access to the exchange company's global portfolio of nearly 4,500 affiliate resorts in more than 100 countries. you will automatically become part of the Horizons community, giving you a next-level Iberostar experience: Member rates, free nights, and special . She needed to change the dates of her reservation, which you cant do with the non refunds reservation, and we ended up finding a cheaper rate for a longer period of time. over a year ago. So there are different deals with this promotion. Sign In {{ changeDateOutput(lastSearch.check_in_date) }} - {{ changeDateOutput(lastSearch.check_out_date) }}, New hotel due to open on {{hotel.data.next_opening_date_message}}, The voucher code cannot be found in the system, No more vouchers can be redeemed for this promotion, The promotion does not include offers at this hotel, The occupancy entered does not comply with the occupancy requirements of the promotion, The promotion does not apply for the users level, Enter your travel dates to check and see if the code is valid. Weve been asking for it since last year, but there has been no change. Review tags are currently only available for English language reviews. So far it has been nothing but lies. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. You need to select a destination, hotel or one of the featured suggestions, We have marked the family hotels so you can see them all. I didnt get to use any benefits but Im being doubly punished for believing their false claims. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Please see our partners for more details. Discover the best offers for a holiday in your favourite Iberostar hotel or resort. That's why there is a choice of 4 Iberostars. The maximum number of characters permited is 250. Curious as to how much. This year its August in Costa Rica which were looking forward to. Rooftop Lounge: the resort added balinese beds and living room style furniture since our last visit, which makes the space so luxurious, adds privacy from people walking by (a welcome plus), plus more shade. Vote. from what we learned on our trip . Business Profile Iberostar The Club Vacation Certificates and Vouchers Contact Information Phoenix, AZ 85038-9352 Visit Website Email this Business. Discover everything we offer you around the world, always in the hands of luxury. One downside is that a couple of times our waiters at the buffet were visibly nervous when serving us or horrified if there was a mistake. Thank you Darcy and Ruben for re-arranging his schedule so he can work on the rooftop while we were there!Spa: We enjoyed our complimentary Swedish massages both inside the spa and outside. Were really excited that Iberostar is building a Grand hotel next door. It's not cheap to upgrade and some find it not worth the extra money,", "First off its not for everyone. With over 120 hotels of 4 and 5-star quality, Iberostar Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. I thought you only get a 25% discount and only the Caribbean properties were all inclusive in the price. It worked out to be about $60/person/round trip after our membership discount. Enjoy the relaxation, comfort and gastronomy you deserve. Re: Iberostar the Club Joining Iberostar the Club means having additional service and amenities on top of the many amenities found at its world-wide resorts. Contact us to learn more about of the exclusive benefits and services of your Membership, I'm interested in: MY ROOM ONLINE: CHOOSE THE ROOM YOU LIKE BEST ONLINE, There are benefits everywhere at Iberostar.com. And as an added bonus, we were able to enjoy cocktails and snacks right away. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. For us, those are really insignificant issues, but the waiters were so nervous, I felt bad and reassured them multiple times that really those were not even worth mentioning.Darcy was our superstar host. The only change we would make would be to start the evening entertainment at 9 rather than 9:30. I also agree to the, I give my elec. When did you actually sit down and read the contract? Weve also used the add on RCI around Spain and Vegas. Everyone kept saying: "Welcome home!" Don't miss exclusive deals on stays in hotels and resorts across the Canaries, Balearics, mainland Spain and further afield. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. It is a new VIP membership for Iberostar guests. They loved this personal touch.Room cleaning: Our room attendants were like fairies. Youre also supposed to get priority booking in the la cartes but never seem to get it. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I too always like the (ta && ta.queueForLoad ? a la time shares, they have a presentation that they do and you get some gift / bonus for attending (in our case we got to spend the day at the grand hotel which is the next level up from the suites). The concierge helped us find day trips that were exactly what we wanted, it was all just great. One of the weeks we were there they cancelled a few shuttles.It appears that it is a multi-generational family resort. Iberostar club Cala barca should not have any stars. You would think they would make an exception considering we have made alternate reservations at the same location and that we are staying to attend a funeral. In both cases the sales reps were low pressure and truthful to us. Carmelo at the bar was friendly and lovely and made delicious drinks. If you dont drink in the room (we get a villa so the full bottles were used because we mixed our own) or if you dont order from the star prestige wine list, you may not get the full value.". Enjoy impeccable service at your disposal, natural beauty in one of the pearls of the Caribbean and first-class comforts that you deserve. Iberostar Hotels & Resorts is a leading hotel chain that is committed to developing a responsible tourism model, focused on caring for both people and the environment. Iberostar The Club is the membership. WiFi: overall I noticed that wifi around the hotel and in the rooms got faster over the last 2 years so the hotel must be adding routers throughout. Date of experience: August 25, 2022. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear guest,On behalf of all our staff and Management team, we take this opportunity to thank you for choosing us once again for your recent vacation.We are pleased to know that you had a great vacation and that you were able to enjoy every moment of your stay at IBEROSTAR Playa Mita. US. Today is CYBER MONDAY! 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week. I cannot relate to Facebook stuff as I do not do it. With over 120 hotels of 4 and 5-star quality, Iberostar Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. C/General Riera 154, Palma de Mallorca, Spain. You can read about the additional amenities offered by this program here: https://www.iberostar.com/en/star-prestige/star-prestige-grand. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. Re: Everyone at the Iberostar Grand who bought Prestige Club. Discount For Residents Of The Balearic Islands, Discount For Residents Of The Canary Islands. Its more convenient and leaves you with total peace of mind. My grandmother is on a fixed income and cannot afford to pay for two rooms. This is disappointing to hear. The maximum number of characters permited is 250. The Best Prices and Access By purchasing these vacation club memberships for sale, you will receive preferred pricing below internet prices. 23-36 night's holiday. Check-In: As soon as we arrived, a concierge was already waiting for us at the front. If your looking for numerous drug dealers to watch your every move on the beach and in the water from 6am till late in the night this is your dream vacation. Mario is our sunshine and joy! FREE WI-FI THROUGHOUT YOUR ENTIRE STAY. The Manage Club Memberships section allows you to manage any existing wine club membership or add a new membership. My favourite theme nights were Italian (unlimited lobster! Sonia C. You also might want to Google this. 2 hours and 5 representatives later. Start being part of The Club that aims to satisfy your every need and achieve a higher level of luxury. Thank you for highlighting the friendliness and outstanding service provided by our staff.It will be our pleasure to welcome you in your next visit to Riviera Nayarit.Best regards,Quality ManagerIBEROSTAR Mexico, This is the version of our website addressed to speakers of English in the United States.