This is the best method to factory reset GOTRAX GXL V2. If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! So, 3 hours for 4 bars = 45 mins of charging time per bar. Look down the tiller and ensure the pins are grouped together tightly and free of arching or debris. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. This is telling you the charger is working. . If pushing to start does not help then double check the scooter to make certain that the key or power switch is in the on position. Check which of them the problem is and get it fixed immediately. 0000009925 00000 n Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. Cruise control automatically goes on every time when riding. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Once you ensure the position is correct, gently slide the pack into the tiller. Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. When the battery is fully charged it will change from red to green. 0000008779 00000 n The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. 0000017087 00000 n I've had it for a full month now but never knew how to. E07 - Replace Motor or Motor Wheel Assembly. I've emailed support but I'm waiting. Grab the new battery pack and ensure that your are installing the battery pack correctly. Take care of your ride so it can take care of you. Save my name, email, and website in this browser for the next time I comment. Make sure the petals are level with each other and on a flat surface. First, plug in your charger and make sure that it works before continuing. I had my second issue within 17 business days of receiving the scooter. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. This is an internal issue and the bike should be sent back for repair. If you can not grip the top with your fingers use a pair of pliers to assist you. This scooter is giving a E3 Error code and the manual simply states to replace the console. bay_blade2000 3 yr. ago That's not what I am saying at all. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Mobility Scooter Battery Losing Power Uphill Fixed, How To Fix Hoverboard Battery Not Charging, Mobility Scooter Beeping And Not Moving-An Ultimate Guide, Function of the Bold Button on Cuisinart Coffee Maker-Know Everything, Can You Plug A Coffee Maker Into A Power Strip-Answered, What Happens If You Put Milk In A Coffee Maker-Truth Revealed, New AC Compressor not Turning ON- Super Quick Fixes, Should AC Drip Water Outside? A fully charged battery will have between 36 and 42 volts. It is possible to check the voltage of your battery using a voltmeter. Back wheel cover scraping tire. Post adapter arcing when plugged in. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Did you find it helpful? Expand the connector pins just the slightest to make sure everything is snug when you put it back together. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. Only tools required are the 4mm Allen wrench and a set of pliers. Front tire making a very loud noise. If your charger does not turn green when you plug it in, your problem may lie in your charger. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. I had my second issue within 17 business days of receiving the scooter. It was the front wheel so more difficult, cost 40 for replacement. If it is hard to install, stop and inspect the consoles pins under the head unit. I requested a refund. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. Press Power Button once again to power on . If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . Gotrax is known for adapting its electric vehicles to the needs of consumers. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. These codes will pop up over your console's display when there are issues within your electric scooter. We check over 250 million products every day for the best prices. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Contact: kevin@ocproscooters.com or text: 714-420-1311. In all cases the company has been slow to respond. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. 0000256654 00000 n I also have a V1 and no issues. If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. k 3TXK c"b0] 3:P $% After fully charging, I prepared for the first ride with the new parts. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. (If you see an issue, please stop and consult a technician before proceeding.). Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). If you have done these things, but are still having trouble, please contact customer service. E5 - Replace controller / replace entire product. Easy Fix but time consuming. Include an image for extra impact. The GMAX is one of our most powerful electric scooters to date. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . There are many possible reasons why your Gotrax hoverboard is not balancing. If you experience problems with any of these models of e-bike file a claim below. Max speed: 7.5 MPH. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Shop safe on GOTRAX Official website. Grab the new battery pack and ensure that your are installing the battery pack correctly. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. But when I press the throttle, nothing happens. GoTrax - GMAX Electric Scooter. Check Out Our Guide! Test The Battery Pack On A Scooter That Runs. 0000002170 00000 n Of course, you could also have an issue with your battery. We appreciate you customer service and willingness to do the right thing! You can get it started again if you press the button so it's probably not a power issue. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. 0000047449 00000 n GOTRAX sent me a battery and a replacement handle bar. Resolved through warranty, in the mail. :~f 12`L,@" If it's not been used for a while, it might need charging. Kick stand wobbly. This problem could be caused by many different things. This scooter is giving a E3 Error code and the manual simply states to replace the console. 0000002987 00000 n Looking For The Best Lock For An Electric Scooter? This is a few specific actions that act as a reset for your board and can fix many common issues. Turns on but shows zeros no matter what. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. To determine whether either of these is true, unplug all of your devices from power and try charging them again. Gotrax scooter not charging? *You may need to perform a recalibration up to three times to fix your issue. - Easy fix. For example, only standing with one foot on your hoverboard can cause some models to beep. Troubleshoot common issues with your gotrax hoverboard with our handy guide. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. When it comes to hoverboards, the magic fix-all is called recalibration. If your charger does not turn green when you plug it in, your problem may lie in your charger. {k-m3gKjx Circuit breakers are usually on the outside of the scooter. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Contact an authorized service center for more information about replacements. 0000002873 00000 n We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. Then plug your charger cable into both ends and leave it overnight. This may be caused by several factors, but luckily there are solutions to all of them. Fix Water Leaking From Air Conditioner. In the next video we will show the complete repair, reassembly and testing. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Make sure all connections are secure and there arent any exposed wires or noticeable burns. These codes will pop up over your console's display when there are issues within your electric scooter. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Entice customers to sign up for your mailing list with discounts or exclusive offers. Scary at first. Thus can not charge scooter. They cannot show error codes. Gotrax recommends 3-4 hours for charging time. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. 0000003099 00000 n I didn't realize my tires were about half the recommended psi. Yes TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. If your Gotrax hoverboard will not turn back on you are experiencing an issue. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. 0000006275 00000 n Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Set the battery to the side for disposal. Reddit and its partners use cookies and similar technologies to provide you with a better experience. No. GOTRAX - F5 Electric Bike. Always be sure to consult the . Looking For The Best Lock For An Electric Scooter? Check the fuse or circuit breaker. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. Hold down the power button for 10 seconds. It is not managed by iFixit staff. %PDF-1.4 % IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Will this problem come back? This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. Mine out of the box has this metal grinding sound coming from the back. Took 8 business days to fix (total of 11 calendar days). Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. I tried these fixes and the problem got solved. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. When the scooter is powered on, press the power button 3 times to switch the speed unit display. Also if there is a critical mass here, we may be able to have the company fix their problems. I requested a refund. Turn the key or power switch on and engage the throttle all of the way. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. An awesome member of our community made this guide. Turn the key or power switch on and engage the throttle all of the way. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Beeping can also indicate uneven pressure on the hoverboard sensors. 0000007190 00000 n GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. There are many possible reasons why your Gotrax hoverboard is not balancing. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. Find your product below and click the link to be directed to the specific information for troubleshooting. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Disconnect the brake lever switch connector from the speed controller. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Motor stutters with rapid jerking and wont go.. possible motor failure. Here is a link to find the manual for your Gotrax hoverboard. All rights reserved. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. Check Out Our Guide! Jan 7, 2020 Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. Learn more about your GOTRAX from full overviews and specs to troubleshooting. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. Happy to help! They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. Watch out world! Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. We'll go through each electric scooter and the error codes that occur. Of course, with any new or growing technology there are often hiccups along the way. Since battery indicator has 4 bars, easy to do the math. Fix stuck GOTRAX GXL V2. Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. I am on the hook to pay for shipping to send back their poorly made products. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. If the battery is fully charged, then the issue is likely with the motherboard or wiring. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Kid really loved the speedometer and the cruise control feature! While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. 3. When GOTRAX GXL V2 display is blacked out you can release Power Key. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. You can contact Gotrax to get more information, talk about your warranty or learn about repair options.

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