Insider info on sales, new arrivals and more good stuff. Can I refund it? As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. Where impact and internal change are concerned, its an ever-evolving process. To you, our loyal clients, thank you for your continued support and trust. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." No one has been laid off or furloughed at Aritzia to date, due to COVID-19. See How to Mail Back an Online Return for more information. Let's continue to take care of each other," continued Mr. Hill. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. We conceive, create, develop and retail fashion brands, each with its own vision and distinct aesthetic point of view and all with a depth of design and quality that provide compelling value. Were doing our best to balance whats right for our people, our clients, our partners, and our communities. The fundprovidedfinancial continuity to Aritzias people whoweredirectly or indirectly been affected by its store closures due to COVID-19. They have invested in digital capabilities like personalization, size optimization and convenient payment options, and are delivering a high-touch, elevated in-store experience. Right now, size 18 is no longer in stock for any Babaton items on its site the smallest listed for this line are a 12 and a 2X. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Free shipping & free returns on all orders, all the time. CBC's Journalistic Standards and Practices. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. Warm wishes and happy holidays to you and yours. To order copies of Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. "Our clients have faced a lot of change this year as a result of COVID-19 and the comfort and consistency of beautifully made clothes is an Aritzia constant they can count on.". Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. 16, 2020, 07:00 AM. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. Still, theres no disputing the power of a major celebrity social media endorsement. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. ), Architectural and interior photography of Aritzia Super World NYC. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. Were extending our Returns & Exchanges policy. Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. With storefronts closed and the masses sequestered indoors, brands of all sizes faced profound challenges from laying off staff to pivoting their fashions around our new reality. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. In 2019, Black buying power reached $1.4 trillion, according to Selig Center for Economic Growth, and is expected to grow through to 2024. The brand declined to comment on this shift in sizing. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Since this began, weve continuously prioritized the health, safety and financial wellbeing of our people. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. Get our Fashion & Beauty newsletter by tapping the button below. Orders purchased on aritzia.com via Afterpay will only be eligible for a refund to your Afterpay account when you mail them back to us. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star Sale items marked with a discount of 50% or greater are final sale. "This gift to essential workers has become a staple piece of clothing, thank you @aritzia," one woman posted on Instagram. We are not able to offer exchanges online. Bottom line Both companies. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. It will also be donating all profits to the Aritzia Community Relief Fund to support its . After 30 days, we will no longer accept returns. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. With your continued loyalty, weve raised over $4.4 million to support our people and their families. Online purchases can be exchanged in store. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Only seven, including four in Manhattan, remain closed. As we navigate this complex and challenging landscape, we feel this is the best decision for our people, our clients, our partners and our community as a whole," said Brian Hill, Founder, Chief Executive Officer and Chairman. Were committed to being both responsive and responsible and navigating these times with everyones safety in mind. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. This is certainly a time for everybody to listen and learn, and take action as a result of that. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. The Vancouver-based retailer closed its 96 stores on March 16 and saw a significant decline in sales in the first two weeks of that month. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. We work hard to create opportunities for young women to join the workforce and gain skills to grow in multiple career paths because championing, supporting, and growing women in leadership and across all levels of our organization is core to our beliefs., Tasha Tilberg with her twins, wearing the Cause Mom collection, a unique collaboration with Cause We [+] Care, Photo Credit: Courtesy of Aritzia. We learn, we refine, we continue to make changes, Wong shares. Once we receive your package, well process your return within 7 to 10 business days. I cover captivating visionaries in fashion & lifestyle. Calls may be live or prerecorded. Keep reading to see a few more appreciative posts, and then check out the sets you can send to a loved one or hero in need. Steady, now. How can I find out if my local store is open? 68735 Views Jan 2, 2023. Well do our best to help. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Aritzia plans to open five or six new stores and reposition three existing locations, primarily in the second half of the fiscal year. Its Time For A Dress Refresh Shop The 9 Biggest Styles For Spring, How Dressing Weird Became The Ultimate Fashion Flex, TZR Editors Share The Fashion Trends They Are Investing In For Spring, Diors Fall/Winter 2023 Collection Was A Nod To Strong Women In History. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). All sale and discounted items bought in store are final sale. Return Processing Times. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. cozy fleece perfect hi-rise 3" sweatshort. rights reserved. For purchases made online, you can return your purchases online and in store. Aritzia has shared snaps from grateful nurses and medics with POPSUGAR, which were posted on social media to thank the retailer for the thoughtful packages. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. How do I ship my product back for a return? We are the place to shop right now in the United States, Hill noted. Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. By subscribing to this BDG newsletter, you agree to our. Now, with scores of well-followed influencers wearing sizes 14 and above, the ability to represent this demographic through at-home shoots is entirely possible. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. Sale items marked with a discount less than 50% can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. "Our goal is to do our part for the global well-being. Hit the Submit Order button before you're ready? Aritzia is a vertically integrated, innovative design house of fashion brands. The Community Care program is an extension of Aritzias overall commitment to organizations that help women and girls succeed at work and in life. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. Aritzia marketing calls and texts may use an automatic telephone dialing system. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. During Aritzia Concierge hours only, you have up to 30 minutes from the time you click Submit Order to cancel it by calling us at 1-855-ARITZIA (274-8942) or by live chatting with us. While successful in keeping its team intact, the move received mixed reviews from its online community. Aritzia will provide an. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. This comes after the brand faced allegations of anti-black racism from former employees, who reported that they had experienced microaggressions and disproportionate career immobility when compared to their white counterparts. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Let's continue to take care of each other," continued Mr. Hill. Your consent is not required as a condition of any purchase. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. By Mar. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Items must not be washed, worn or damaged. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). Without the luxury of time to prepare, weve been thrown into a world crisis. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Aritzia started a phased reopening of stores on May 7. And well do absolutely everything in our power to keep it that way. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. VANCOUVER -- An Aritzia store in Metro Vancouver has closed temporarily following possible exposure to COVID-19. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. As POPSUGAR editors, we independently select and write about stuff we love and think you'll like too. Text HELP for help or STOP to opt out. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. When typing in this field, a list of search results will appear and be automatically updated as you type. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. Starting May 11, Aritzia Community Sponsor Packages will be available for registration on Aritzia.com. Message frequency varies. presentation-ready copies of Toronto Star content for distribution Aritzia is a vertically integrated, innovative design house of fashion brands. The Administration's plan is to end the COVID-19 public health emergency (PHE) on May 11, 2023. If you return items purchased via PayPal in store, well exchange them or issue you merchandise credit. Hey! How can I get this? Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Aritzia is expanding its donations. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. Are your stores open? All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. For every package purchased (you can pick up the Diamond package for $100. (Google Maps) Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses . Sales for e-commerce increased almost 47% to $148 million and 162.2% from the third quarter last year. Over the course of Wongs tenure with Aritzia, the company has grown from a Canadian retail operation to an internationally recognized name with a successful e-commerce store and a continually growing U.S. presence. When search suggestions are available use up and down arrows to review and enter to select. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. I write about retail, fashion and beauty. When typing in this field, a list of search results will appear and be automatically updated as you type. The easy-to-wear, easy-to-wash clothing included in the set is meant to help healthcare workers transition pre- and post-shift, keeping sanitary standards in mind. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Copyright 2023 CNW Group Ltd. All Rights Reserved. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. The Return Label used must match the order for the items youre returning. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Interested? The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. You can pick it up as soon as the store reopens. With Love, This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. That compares with it generating $226.2 million in e . |, Don't worry, you can opt out any time. As we navigate this complex and changing landscape, were being challenged on a daily basis. You may opt-out by. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. Interested? Message and data rates may apply. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. Your Aritzia, We know youre being overwhelmed with news about COVID-19, and we know its a lot right now. Net revenue increased by about. Yes. Audience Relations, CBC P.O. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. Return processing typically takes 7-10 business days. Aritzia Exchange Policy. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). You can only exchange items to Aritzia if you purchased them in person from a store. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. As much as real estate is a priority for Aritzia, the brands digital footprint is also a critical part of its strategy. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. What is the Return & Exchange policy for items ordered on Aritzia.com? While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. Exchanges for online purchases may be completed in store or by mailing back your online return and then placing a new order. Aritzia has a pretty strict (and somewhat unique) exchange policy. Free shipping & free returns on all orders, all the time. Box 500 Station A Toronto, ON Canada, M5W 1E6. Friends and Family passes to Aritzia Warehouse Sale selling for $40 online Many Metro Vancouverites have been waiting for their chance to grab Wilfred, TNA, Babaton, and Sunday Best items at a 50 to 90% discount. If you purchased from aritzia.com, you can ship your return back via mail using your return shipping label included in your order. Subsequent instalments to Afterpay may be required. The Company designs apparel and accessories for its collection of exclusive brands. Wong declined to share any specific benchmark goals for achieving greater BIPOC representation in its corporate structure at this time. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Until then, well be right here online and at your service. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . Aritzia Refund Policy. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you.

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