The choices are endless. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. For ships without Tamarind, guests will receive three nights: two nights at Pinnacle Grill and one night at Canaletto. However, effective on voyages commencing July 1. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. The password will need to be disclosed to the youth staff upon pick up of the child. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Disembarkation is usually completed within two to four hours after the ships arrival. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Mobility Equipment: The safety of our guests and crew is our number one priority. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations No internet purchase required to download or use on board. Enjoy the timless elegance of ocean travel. Birth certificates can be an original or certified copy. Shore Excursions are available for purchase online until three days prior to the sailing. Made-to-order entres and casual dinner in the Lido. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. If you do not choose to adjust this daily charge while on board, your payment becomes final and nonrefundable. Applications that use high bandwidth may be blocked and offerings are subject to change with or without notice. If you reside in the UK please visit. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. Powered by Invision Community. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. It indicates the ability to send an email. of disembarkation. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The I didnt know how we would spend the OBC I had. Started August 27, 2021, By Please see the following important information about your luggage tags. The only exception is cash for gambling. We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. progressive jackpots to a parade of poker games is there for your enjoyment. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. For many years we have emphasized environmental stewardship and conservation in our operations. Not to get into speculating about other people's finances here, but if they could afford to charge and pay for the cruise they may have more than enough credit available on one or more cards. We're sorry, this promotion has ended. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. to sail. Some clearances will require face to face inspections, details will be communicated to you onboard. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Fax Service: Please contact the Guest Services for details if you wish to send a fax. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the Both casual and dressy attire will be essential during your cruise. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. I think they use this for special social events for the crew. Tours are available for purchase up to three days before sailing. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. I have $550 onboard credit from different sources for a 14 day cruise. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. documents, along with new luggage tags. You will claim your luggage when you arrive at your final airport destination. Additionally, you can call the ship directly from the shore. It also saves you from checking a bunch of charges on your on board account. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. These requirements are established by the countries you are visiting and not by Holland America Line. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. It goes toward expenses incurred on board. Reconfirm any special transfer requirements for disembarkation with the on board. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Download the app before your cruise, log in, and immediately start using Navigator. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. Grats for 2 for free. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! Important Customs information and shopping maps will be provided at the talk. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Payment of any fines levied is the responsibility of the individual guest. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. And the run around I got when I asked about it, makes me regret picking Holland America. Previously with RCCL and with Carnival I have never run into this. Book with Avoya Travel to receive Savings and FREE Perks on select 2023-2024 Holland America Line sailings that may include: Ships Registry: The Netherlands. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account. That is ridiculous. Across the cruise lines fleet of 11 ships, theres everything from live music to lectures to keep all ages happy, and weve rounded up the most fun to be had. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Please note that minimum age for guests using the fitness center is 16. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. The amount of Onboard Credit you'll recieve is based on your stateroom selection. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. These will be used first and are not refundable. A determination as to whether the located fare is identical to the original booking will be at HALs sole discretion. Book your next Holland America cruise and get up to $150 onboard credit per stateroom. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Receive exclusive upgrades and bonus amenities when you book early. Holland America Line does not recommend storing medication in any mini-bar. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. Powered by Invision Community. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. We have an OBC from Costco Travel Canada and When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Heres how you can put Onboard Credit to good use: From fishing and wildlife encounters in Alaska to hot springs in Iceland and horseback riding in Half Moon Cay, youre sure to find the perfect excursion as you explore destinations and ports of call. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Visit our Frequently Asked Questions. Appointments may be made in advance on our web site athollandamerica.comor once on board. You will be able to leave a comment after signing in, By Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. Reconfirm any special requests with the Maitre d after you board. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. We don't drink enough to make the drink package pay. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. Dave, we have had the same experience on several cruises. Theres never a dull moment on your Holland America Line cruises. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. CC Help Jenn Special life jackets are available for children and infants. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty Other restrictions and exclusions may apply. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. No more waiting for printed cruise documents. If you receive a busy signal or message, please hang up quickly and try your call again. locations will accept major credit cards, and some will accept U.S. dollars. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Complimentary In-Room Dining is available 24 hours a day. A credit card is required for all inbound phone calls to a ship. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. Taxes, Fees & Port Expenses are additional amounts to fares listed. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. Please be sure you understand the requirements for a service animal to disembark in each port of call. I've had up to $1000 hold put on my cc for car rental. Changes to your already confirmed flights (change fees and differences in fare may apply). Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. I don't have to hope that they credit it to the right place. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Please Search for the many threads that have discussed this before. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Experience the best in cruise ship entertainment. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. We cannot process refunds on these cards. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Do Not Sell or Share My Personal Information. Line ship. Please practice wearing your life jacket. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Rest assured that your passport will be fully secured by our staff. The representatives will help you with luggage tags. This could result in legal proceedings. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. The Wireless Maritime Service system is available for use when the ship is in international waters. Local Sales Taxes Applied where required. We seek, to the extent feasible, to accommodate guests with disabilities. Book and save with our Have It All cruise fare. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. Cooking facilities onboard are not considered kosher. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. Extension cords (without surge protectors) are allowed on board when used with proper caution. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. Usually there is a fee required. Avalon Waterways Azamara Carnival Cruise Lines Celebrity Cruises Costa Cruises Cunard Disney Cruise Line Explora Journeys Holland America MSC Cruises Norwegian Cruise Line Oceania Cruises Princess Regent Seven Seas Up to $1,500 On Board Credit. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. OK right? Your baggage will arrive in your stateroom later that afternoon. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Hours are from 6:00am until 9:00pm. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal beforethe vessel leaves. The hold starts the day before your cruise (so I have been told) and as soon as your account is reconciled the last night of the cruise, the hold on your card will be removed. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. A total of $420. Promotional credits are nonrefundable. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Requests will be confirmed or waitlisted at the time of booking. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. The OBC is like an initial deposit. Download We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Cruise through incredible scenery, enjoy fresh seafood and stop into historic ports and cities. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. All staterooms are equipped with hair dryers. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Other exclusions and terms may apply; void where prohibited. Your travel advisor can provide you with additional information if you are interested in this option. Please contact the ships Medical Center for any medication requiring refrigeration. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. If we do not have your information by this deadline, you will be unable to sail. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Learn more, Self-care, anyone? For more details please go to the U.S. Department of States Visa Waiver Program page. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. It is obviously available in Seattle, but not available on the ships. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Every cruise ship I'm been on has a cash machine and I've never seen it down. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification.

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