For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Please key in your Shipping Line name for each terminal. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Please enable scripts and reload this page. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Empty container return locations Use the below overview to determine where to return empty containers in Canada. 2400 Elliham Ave, Bldg D In the event of any discrepancies between the below and our public tariff, the public tariff prevails. P.O. However not all transactions will be guaranteed. Usually used to maintain an anonymised user session by the server. Click on DnD Calculation tab. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. All free flow piles must be picked up within 3 days of discharge. Finding solutions and creating opportunities is the name of the game. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Allows the user to access multiple applications by using single sign-on. text-transform: uppercase; Shipping Line Contacts Status , Announcements. We do not accept C.O.D. Richmond, VA 23237. 8, 2021 in order to access the terminal. display: block; within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. It . however not all transactions will be guaranteed. Partial day closures are considered as a full working day and count towards free time. We use cookies as a fundamental part of our interaction with our users browsers. Our team is here to help deliver best-in-class service to our customers. Appointments will lockout 30 minutes prior to the start of each hour. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Your user specific instructions are to be followed and supersede any instructions published here. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. In the event you wish to change the party invoiced, please e-mail. Average ship times may be longer than expected. A portal for shipping and transport information. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. Maher Terminals Customer Service Package Box 2985 Prevents unauthorised use of login credentials or access of system. By pressing accept you accept such use of cookies. Terminal Island, CA 90731. Click EmptyReturns and scroll down until you find your area and size/type. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Gate Opening Hours ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. The Northwest Seaport Alliance Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. INC. North Reclamation Atea, Subangdaku The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. color:#fff; Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Remembers the users default region landing page. Get updates on terminal schedules and other notices. text-align: right; For details how to extend your DnD Free time at destination, click. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Empty return locations can change any time without notice. The eContainer application will advise where to return an empty container in a given metropolitan location. Stores Boolean values to check whether website must be animated. Contact Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. New Orleans - first 8:00 AM following vessel departure Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. Choose the Place of Delivery (POD) of your shipment. In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. CLICK HERE Marine exchange of SoCal, APL: (800) 999-7733 Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. @media(min-width: 769px) { An e-mail to Maersks equipment team requesting an alternate location to return the equipment. The eContainer application will advise where to return an empty container in a given metropolitan location. Evergreen Enterprises Terms & Conditions, PierPASS . Modified on: Thu, Aug 30, 2018 at 11:23 AM. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. font-size: 15px; For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Your online behaviour could be followed by these third parties. width: 80%; Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. then select the "region" for notification. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Go to Maersk One Stop Import Solution (MDDC) website. Appointments for the day will be spread throughout the shifts. Ends on the day that the full container is gated-out of the terminal. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. We will work directly with the retailer on these issues of consumer returns. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Accepting Evergreen, COSCO, CMA, APL & OOCL. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Maersk Spot now also includes extendable Free time options. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Ends on the day that the empty container is gated-in at the agreed port or terminal. You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Free time for carriers equipment commences on the day equipment departs from carriers container yard. width: 20%; Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Where do I return my empty container? Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Please enter container or booking IDs (Maximum 50 Entries). All rights reserved. Our terminal partner websites and additional information on demurrage payment can be found here. Contact us and we will respond within the next two working days. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Each appointment therefore is valid for two hours when including grace periods. Canada - Toronto Empty Container Returns. | ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Limited same day appointments will be available for certain transactions. To ensure appointment availability, it is encouraged to place appointments daily by noon. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. 2022 Earth Hour. Together, the six shipping companies operate a modern fleet . Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Do not park on SR 509. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Please enter your Evergreen account number and zip code to activate your online account below. Request. You can provide your consent by clicking Accept All. text-align: center; display: none; When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Please contact Evergreen at 972-764-1350 for any demurrage questions. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Incorrect email and/or password was entered. Stay up-to-date with all the current export receiving dates. Activity location codes for demurrage and detention, Submission of release request instructions. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. The tags are re-editable. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. display: flex; Identifies a valid user using single sign-on across multiple applications. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). If your item is defective, you have one year from the date of purchase to return it. text-decoration: none; U.S. Department of Commerce All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Your complete guide to shipping to and from United States of America. We will provide feedback on your dispute within 5 business days of receipt. This will benefit all trucking companies . Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. .eg-eyebrow-right { We appreciate your business and will work with each returns request on a case by case basis.As a standard, our returns policy is the following: Evergreen Enterprises, wholesale gifts, sports, home & garden decor. } Please send all returns or exchanges to: Please enter container IDs (Maximum 10 Entries). After 90 days, there are no returns.Mini and Micro Paks may not be returned. Refunds are in the Jacksonville - first 8:00 AM following vessel departure voyage, detailed container specification enquiry, carbon calculator, and Carrier will stop the detention clock effective the next business day after the notification is received. vessel tracking, port schedule, access rates of exchange for your selected This domain is owned by Doubleclick (Google). Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . flex: 1; *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. These days will be countable days within the free time period for detention. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. When your package is ready do one of the following: For the U.S. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. ATTN: MyEvergreen Returns One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. width: 100% Los Angeles - first 3:00 AM following container discharge UIIA Notification Region. } Start your search for the right partner for your business. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Where do I return my empty container? Philadelphia - first 8:00 AM following vessel departure The queue lot will be open during this time to allow truckers to park and create an appointment. Notifications must be sent via the website. } If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Meat (Applicable to operating reefer cargo for the commodity meat at all U.S. ocean terminals except Baltimore, MD, Boston, MA, Jacksonville, FL, Mobile, AL, Newark, NJ, Port Everglades, FL, Staten Island, NY). Port of Los Angeles Our warehouse is currently experiencing delays. Remembers if the user accepts or rejects the Cookies Notice. 2/27 (https://bit.ly/3IGNRwz) The tags are re-editable. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. .eg-eyebrow div { Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Customs Import Refrigerated Cargo - CY Deliveries - Price Increase. example: YMLU8990900) in the box below to get . Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Container : 60 containers max. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. These days will be countable days within the free time period for demurrage and detention. .eg-eyebrow a { COSCO: (866) 502-6726, 614 Terminal Way, 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us

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