We reserve the right to make a fuel surcharge when making a booking, to reflect the cost of fuel or other power sources. Activity. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. From August 2022 Travel + Leisure, published by TI Inc. Where possible, you will be advised of any significant changes to your confirmed itinerary before departure from the UK see section 5.5 below. Please note that passengers embark, travel in and disembark tenders at their own risk. Flights will either be by scheduled or non-scheduled service. For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. Please note that we operate a live pricing model which means that the prices of our cruises, flights, hotels and transfers change on a regular basis, according to supply and demand. My brother-in-law was told by a Celebrity customer service rep, that he would be able to make final payment 3 days after the due date because there is a grace period. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. . We seek to assist those passengers with disability and reduced mobility by making reasonable endeavours to cater for those with special services/assistance requirements. It is New Year's Da. 2.6 What are the passport and visa requirements for my holiday? Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. We will only be liable for any air travel that has been booked as part of a standard fly cruise package or build your own package that incorporates flight services. If you booked before 8/1/2010 it is still 70 days. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. We regret we must reserve the right to refuse to allow anyone to travel in accordance with applicable laws including, but not limited to, EU Regulation 1177/2010 and EU Regulation 1107/2006 which permits us to lawfully refuse a person to travel in order to meet safety requirements established by international, European Union or national law or those competent authorities, where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner or where such refusal is necessary in order for us to comply with applicable safety requirements, or for air travel, the size of the aircraft or its doors makes embarkation physically impossible. Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. Full details of onboard facilities with age restrictions are contained within the Daily Programme, which is available from the Guest Relations Desk. We promise to respond in most cases to your request within a month of receiving your written request and in some cases may be permitted to charge a fee. Book now for the best price and offer guaranteed from 150pp deposit. Some sailings are sold by the regional country market for that itinerary in higher numbers, so there may be a large majority of that regions guests on that sailing, such as Celebrity Silhouette sailings from Southampton, which will be largely sold to the UK and Irish market. In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). Passengers should note that suppliers may not allow name changes and that the booking may need to be cancelled and rebooked. If airfare payment is due prior to the cruise payment schedule, you will be advised at the time of booking. Please check all details are correct as soon as you receive your Confirmation Invoice, electronic cruise documents, flight tickets, ATOL Certificate (where applicable) and any other documents from your travel agent or us. Please email specialistservicesuk@celebritycruises.com. In some ports the ship will anchor offshore and use smaller boats which hold around 100 people (known as tenders) to transport guests to shore. Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. By continuing to browse the site, you agree to the use of cookies. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. Each cruise line has different rules for payment due dates and cancellation deadlines. At times, we may offer promotional GTY offers. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. If we need any other personal details, we will inform you before we obtain them from you. The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302 as enacted into English law. All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. The holiday will only be cancelled on the date we receive the i cancellation. On board there are certain facilities where each entry is restricted by age. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. Celebrity Cruises Inc. and RCL Cruises Ltd are both members of ABTA with membership numbers Y4358 and L8357/Y3001 respectively. Tel: 020 3117 0500 or www.abta.com. Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. Bookings made within 75 days to the departure date: Full and final payment is due to confirm the booking before the option expiry date. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. Guests holding non-British passports should check with relevant embassies. Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. whether or not you've made your final payment and whether or not you actually have COVID-19. Claims must be made directly to your insurance company. We are not able to offer flight only bookings. It is your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. (For holiday sailings final payment is due 105 days prior to sail date) B. Very rarely, we may be forced by force majeure (see section 5.10 below) to change or terminate your holiday after departure but before the scheduled end of your time away. 2.4 What should I do if my property is lost, delayed or damaged during air travel? Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you at the applicable higher price. Posted January 13. Celebrity Cruises may charge a reasonable fee for such services. A. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. If any surcharge is greater than 8% of the cost of your holiday (excluding any amendment charges) and we advise you in writing no later than 20 days prior to the start of your holiday, you will be entitled to choose one of options (a), (b) and (c) as set out in section 5.5 below. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any insurance companies. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. If you have booked a cruise only package, we shall only provide the services relating to the ship as set out above. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). If we as ATOL holder fail as a business, any money held at that time by the travel agent acting as our agent, or subsequently accepted from you by the travel agent is and continues to be held by that travel agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us as principal ATOL holder. The final payment due date on sailings departing between October 1, 2021, through December 31, 2021, will now have until 30 days prior to sailing to submit full payment. Celebrity Cruises assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.3. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You acknowledge, agree and understand that Celebrity Cruises or RCL Cruises Ltd is not responsible in any way for the actions, inaction, omissions, negligence, or willful or deliberate misconduct, of independent third parties, including, but not limited to, any independent third party suppliers of tenders, shore excursions and/or activities and you agree to assume and accept all risk of personal injury or death which may occur, and hereby waive the right to pursue a claim against Celebrity Cruises or RCL Cruises Ltd , its employees, directors, agents, contractors and third party operators for any personal injury or death in any way whatsoever arising from such activities. Where a refund is due, we will pay you the full amount of the decrease in our costs. Already booked? Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. (b) Airlines are required to pass certain personal information relating to passengers (principally, but not exclusively, information on the data page of a passengers passport) to the U.S. Where we are found to have been negligent this limit is increased to 400,000 SDRs (approximately 379,000). The 60 day final payment expires for cruises scheduled to depart after 3/31/2022. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). Itineraries may change from time to time, both before and after your sailing departs. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. The changed arrangements will then be treated as a new booking. Please ask for this document and keep this document safe with your travel documents when you travel.
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