If this happens get in touch with us. If you dont have a battery unit, unplug the modem. >, How do I set up port forwarding on my BT Hub? You can edit names and devices anytime you want. You can then enter your password in the usual field to access BT Hub Manager. The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. There are a few things to try here. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Your Hub will be called something like BT-XXYYXX. Next, select the first device that you want to control and choose the days and times for which you want to set limits. You can turn it on or off. It's not an extension socket. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. By default, your Smart Hub will have this switched off. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. If you do have a problem with the Wi-Fi, this may reveal what it is. If it's not listed you'll need to create a new port forwarding rule. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. How do you access the BT Smart Hub Manager? This will open the Hub Manager, Enter the admin password. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Enter your current password followed by your new one. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? It's not an extension socket, Press the Power button on the Hub to switch it on. Switch off the router and switch it back on again. >, How do I see which of my BT Hub's wireless bands my device is connected to? If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. >. Enter your email address to subscribe to this blog and receive notifications of new posts by email. on If you want to make any changes to the hub settings, you'll need the admin password. Select Save to store your changes. Looking for tips on how to squeeze the best performance from it? This may be useful if you're having difficulties with an older device or you're moving a device around your premises. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. IP address Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem This table shows the main differences between them. Here's how to set up a Hub 4 or Hub 5. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. The light on the front will change colours while your Hub sets itself up. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? For security reasons you might want to change the admin password for your smart hub manager every now and again. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Your hub is only accesible on your home LAN hence it is http and not https. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. This means when you search for your Hub in the list of wireless names on your device you'll only see one. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. 16h12. Youll be asked to enter the new password twice, to make sure its correct. on Web admin interface of the BT Smart Hub 2 router. The video below shows you how to set up your BT Smart Hub. None - anyone can connect to your wireless network without entering a password. Here is our step-by-step guide to accessing BT Hub Manager. How do I restrict the wireless devices that can connect to my Hub? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. 16-08-2022 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. When your device connects, it automatically chooses the . Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. 16-08-2022 You want to fiddle with the settings of your BT Smart Hub. Struggling with your BT router login details? If you've still got problems, try our Broadband troubleshooter>. If you want to make any changes to the hub settings, you'll need the admin password. >. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? You'll need your Hub's wireless network name and password. When searching for your Hub on your device, you'll have to select which band to connect to. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? This means when you search for your Hub in the list of wireless names on your device you'll only see one. Click on the title and picture of your Hub to see links to all our help. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? This will open the Hub Manager. Unplug the battery pack from the power supply. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. You can re-use your filter and Ethernet cables, so please keep them. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Once youre logged in youll see a button for Advanced Settings. You'll then be able to change these settings: Separate Bands. >, How do I see which of my BT Hub's wireless bands my device is connected to? You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Try connecting your device to the router with an ethernet cable instead of using wireless. Advanced settings Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Check that youre using a device that is connected to your BT broadband network. From the Hub Manager, click on Advanced Settings, then Wireless. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. How do I use my Smart Hub as a modem only? Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! You can re-use your filter and Ethernet cables so please keep them. It's on or it's off. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. How do I connect my device to my BT Hub by Ethernet cable? 15h07. >, How do I turn wireless on and off on the BT Hub? Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. To set up port forwarding, click a dropdown for your model of Hub. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Go back to: Here are some answers to help you Disconnect the red Ethernet cable that connects the modem to the Smart Hub. It only works when Separate Bands is off. Also, what to do if you've forgotten it. You dont want your neighbours taking advantage of the internet connection that youre paying for! Network Name Announcements, Guides & Community Updates. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Have you tried Chrome or another browser. First of all, you need to be at home using a device thats connected to your BT broadband hub. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Are you having problems with BT Hub Manager? >, How can I set up or change the admin password on my BT Hub? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? So my problem is nearly solved. Then fill in the details for your Dynamic DNS service. The BT Mini Hub doesn't support application sharing or port forwarding. It's also easy to see the Hub Manager across all devices. How do I set up port forwarding on my BT Hub? How do I assign multiple Static IP addresses on the Smart Hub? >, What is the Wireless mode feature on my BT Smart Hub? Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Any thoughts on this would be welcome. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. >, How can I set up or change the admin password on my BT Hub? Slide the two parts of the Hub's power plug together until they click into place. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Instead the Home Hub 5 connects to the Openreach modem (or ONT). Then prompt your device to connect to the Hub. Learn how your comment data is processed. If there is already some text in the address bar. They'll give you all the details you need. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Full Fibre customers wont use microfilters. >. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. (Make sure youre connected to your home network.). If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Every device that uses the internet sends its packets of data through specific ports. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Then click on Advanced Settings. Where can I view the status of my Smart Hub? This will open the Hub Manager, Enter the admin password. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Wireless mode By default, your Smart Hub will have this switched off. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Instead the Smart Hub connects to the Openreach modem (or ONT). If this happens get in touch with us. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available.

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