WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. For personal use only. I resisted but they insisted they needed the info and there would be no problem. Pre-order items cannot be combined with other purchases. I spent HOURS on the phone with customer service getting the same answer every time. WebUnlocked phones youre bringing to Straight Talk. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Switch "Screen Timeout" to the lowest setting. I called ST customer service. Its Free to Join! my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Forget about data limits! Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Click below for our Contact Information and hours of operation! Reduce the use of the "Live Wallpapers" (These use processing power and memory). We will get back to you in a few minutes. Reward Points have no cash value and cannot be transferred to another customer. Help is just text away. Copyright 1997-2023 Ripoff Report. Chat with Support Call Directly Need guided support? Other terms and conditions apply. Jan 4th of 2023 lost all coverage and internet. You'll sit for hours waiting for help. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. There's no kind of help or communication to help at ALL. Many consumers have expressed frustration with Straight Talk's phone-based customer service. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Press # three times. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. I will be taking the phone back. Calls are billed in one-minute increments. So I'm out money with no phone or service and thus far no solution offered. Get immediate Straight Talk support from HelpOwl.com. Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. Yes, you can with the Straight Talk Bring Your Own Phone program. WebGet rewarded with Free Service at Straight Talk Rewards. You have quick access to the information you need from the fly out Menu on the top left. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. > Print Monthly Statement. Have question about your phone or service? This number works. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. I've talked to 6 customer care agents was promised to get a call back twice that never happened. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Went to walmart to buy a hotspot to get me by. WebStraight Talk is committed to providing our customers the best customer service. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] 2023 Trustpilot, Inc. All rights reserved. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Sign up to receive our free weekly newsletter. I am now in the process of changing carriers because of how horrible they are and continue to be. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. I've been on the phone 4 different tech people. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. It's now been a day and half. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. They are crooks and will not help! I never was able to get one. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. I use the app to refill my monthly service and it always goes off without a hitch! Its location on this page may change next time you visit. DO Not do business with thieves. Here are 8 tips for writing great reviews. > Change Credit Card or Checking Account. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. Get buying tips about Prepaid Phones delivered to your inbox. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. There are no credit checks, and you pick the plan and activate your account. They wanted me to buy another cheap phone to keep my number. DEVASTATING to my business. Had enough of straight talk terrible customer service. If you need to see tips for WiFi connectivity, click here. Check the "Battery Use" screen to review features or functions that have been consuming your battery. Track data I will be looking for another pre pay service with hopefully much better customer service! I accidentally threw my sim card away when switching to Visible. Copyright 2007 - 2023, ContactHelp.com. Note that it can take up to two business days for Straight Talk to process your request. Some phones on specific plans have hotspot capabilities. I do NOT recommend Straight Talk, since they will not do honor their warranty! At Straight Talk, you can buy phones compatible with AT&T's LTE network. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Walmart rep asked my address then recommended ST home internet. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. I let him know this in no uncertain terms. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. RATES EXCLUDE INTERNET SERVICE. Harris Teeter. I am very angry. I can't get pictures in my texts and they are no help after days of taking to them. HOURS OF OPERATION 7 days a week, 365 days a year. If you paid for their service in advance, you are entitled to a refund. They are a SCAM!! WebContact Us Now. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. He just did want to do it. If you bought an iPhone or Galaxy phone from Straight Talk, chances are it uses the Verizon towers. Estimated amount consumers saved since 1997: $15,590,010,907. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. @PBQB523 Focusing on our quality of customer service is our priority. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Dial *#06# on your phone to find out what it is. I can call my son in Maui. Straight Talk is also branded as Tracfone and offers prepaid phone service. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. I was charged the full amount and then the next day lost phone and text service. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. All business will get complaints. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. This is a garbage company and should not be able to do business. They refuse to refund my money too. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. No international roaming allowed. We value your privacy. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. I have never talked to a worse customer service line nor have I ever delt with a worst company. I will never use Straight Talk again. Receive your unlock code via email. WebClick on the option See Balance/Service Date. Straight Talk could never get my phone to activate. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. They lease service from AT&T, Verizon, T-Mobile or Sprint. Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. > Pay My Bill. Our content is intended to be used for general information purposes only. Call (888) 442-5102 to request an unlock. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! All you need to do is dial this number: 1-877-430-2355 and follow a prompt. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Very frustrating since Im having to borrow someones phone. And yes, there are several ways to reach the Straight Talk customer service team. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. | Transferred my friends number and now both phones are not working! I told all of them the error I got. A month equals 30 days. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Use the charger that came with your phone to avoid battery damage. It is impossible to talk to someone who speaks fluent English. All rights reserved. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. INSTALL NOW>> Forget about data limits! Calling customer support is useless. The company offers a wide variety of phones, including budget phones that come free with a phone plan. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. Get rewarded with Free Service at Straight Talk Rewards. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. He said he was not allowed to transfer the call to anyone else. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. If you need more data, you can purchase a 2 GB data add-on option for $10. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Thanks SO much! Send a letter: It is also possible to write and send a letter to Straight Talk. WebAt Straight Talk, customer service is extremely important to us. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Once the application is downloaded, you will need to sign in with your email credentials (username and password). Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. There wasn't one person that I spoke with that even cared. The phone was bought 7 months ago (has a 1 year warranty). Dont waste you time or money. All Rights Reserved. A link has directed you to this review. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. About 5 hours later, I had not received the label via email, so I called back. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Calling Straight Talk back may result in you getting a representative who is able to help you. Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. You can keep your Straight Talk phone number after canceling their service. All rights reserved. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. Check your balance, refill or manage plans and phones with our 611611 text feature. You have until DATE to complete the activation or you will lose your spot. WebWho can I contact if I am having issues with my Phone Service? After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Straight Talk Contact Info. Access the Wifi Optimizer to help reduce data usage. Service is currently available for your address. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. That's how much they give a . WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Straight Talk is one of the leading wireless carriers in the United States. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. Please keep sharing your experiences so we can continue to improve this free resource. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. I am beyond sick of straight talk!! Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Posted by nepaguy001. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Nobody can help me. Its Free to Join! I don't recommend Straight Talk to No one! Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. It is affordable and I like that I could bring my own phone. In short, the two companies are not related. You may have called before the Customer Care Center was able to Activate your phone. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. I then told him that we would be leaving Straight Talk before the weeks done. 30 minutes to sync email to your phone. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Text 611611 to check your balance, get refills and much more. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Tried porting it back to my old carrier and the number is GONE! You will need to perform a separate checkout for the items in your cart. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. WebOverview of Straight Talk Wireless complaint handling. After setting the sync settings, emails will begin displaying on your phone. Full web sites require more data to view and browse. They asked if they could call me on a different number to troubleshoot. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. I have questions that Wal-Mart can not answer. Straight Talk will unlock phones for current and former Straight Talk customers for free. Who's crazy enough to start this website? There are many easy self service tips you can do to help you enhance your experience. WebAt Straight Talk, customer service is extremely important to us. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Sometimes, they might try to convince you to remain with them. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. The 2nd person wanted me to scratch off the pin on the data card. At this point youve probably tried calling Straight Talk Wirelesss customer service. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Asked for a supervisor and was told they don't transfer calls. I paid 130.00 for 3 months of service with these people. With Android 4.0 and later versions, you can set a mobile data limit reminder. You will need to perform a separate checkout for the items in your cart. They refuse to credit my account and are charging me full price for another month without the service I paid for. You can call us directly and we will help you. Cell service is strong here. The first rep. this morning said he'd call me back on my cell right off. You need help? You can call us directly and we will help you. Refill with your credit card right from your device. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Even when they trouble shoot my son's phone he still can't do anything. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. So I'm out money with no phone or service and thus far no solution offered. They all told me no problem they can get it working. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. The NEW $55 Plan will Click "Settings" "Payments". I spent HOURS on the phone with customer service getting the same answer every time. SMH!!!! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Get fast shipping and top-rated customer service. Would not make an exception,to a hotel reservation I made thru Priceline. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Concerns about data usage are often reported by users. Your balance information will be displayed on the screen. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? NOTE: It can take between 15 ? Customer service gives no true resolution to the issue. For more information about reviews on ConsumerAffairs.com please visit our I am going to be switching to AT&T prepaid. You must remove something in order to add this {{prodName}} to your cart. ConsumerAffairs is not a government agency. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. I am not alone in this and their Facebook page is full of similar issues. Refill with your credit card right from your device. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Track data usage in the app or from the home screen widget. I can not find a way to contact them if I am not a customer. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. To use this option, simply visit the Straight Talk official website. So even if you wanted to keep your phone number it's impossible until THEY update their system. We though we'd save money with Straight Talk. We value your privacy. Now Im sitting here on hold again for over 20 min now. I would leave 0 stars if I could. How do I know I can trust these reviews about Straight Talk Wireless? Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Priceline, I was at the Harris Teeter ( Store #136) in Wake Forest, N.C the other day where I was helped by the most knowledgeable and gracious employee I have e No customer service at all. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". Hopefully I can get them to unlock my sim so I can switch to something else. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. I asked for a manager or someone that could do something. I asked what request and he said that the ticket was closed and there was nothing else he could do. Yesterday we discovered that we can't call the New York State Police. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. We've created these shortcuts and apps to try to help customers like you (and ourselves!) This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). The latest complaint No mobile service was resolved on Jan 16, 2023. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. Do not work with this company it's a scam. There's a problem. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Once the app and email has been set up, an icon will appear on the applications menu. I mean extremely rude. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. So we created a free concierge service you can call at the phone number below. Sorry they won't. Navigate to the Support tab and click on Contact Us. Anyone can write a Trustpilot review. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. You now have a spot reserved for Straight Talk Home Internet Service! No international roaming allowed. I have been a loyal customer since TracFone days! Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. INSTALL NOW>>. Does Straight Talk offer a refund after cancellation? Imagine not being able to call the police? When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device.

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