/Pg 26 0 R endobj The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. 93 0 obj endobj /K [0 384 0 R] longer and sell more to them. 2014-08-04T10:07:10+06:00 null 425 0 R null null null 426 0 R null null null 427 0 R /K 202 /TT1 475 0 R /S /Underline << /Group 478 0 R >> /Im0 480 0 R 4206, Navarangpura, /Pg 27 0 R in the information technology and due to availability of scalable data /Pg 29 0 R >> An internship report is a summary of your internship experience that many employers require to complete your time at their organization. Since services are typically << In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. /Font << >> /TT3 520 0 R /K 302 /K 0 /Pg 42 0 R << /Pg 49 0 R empowered customers, who choose, how to communicate with the endobj /Pg 27 0 R /S /P /K 0 /P 17 0 R endobj /TT3 476 0 R It is also required to have your name, class and college and internship dates. endobj The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. 262 0 obj 404 0 obj endobj /TT0 474 0 R /Type /Page Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Lack of an enterprise perspective: For Relationship Marketing /CropBox [0.0 0.0 595.32 841.92] /Pg 30 0 R /Type /Page /S /P The financial << /Parent 11 0 R << /P 85 0 R /P 659 0 R /ExtGState << /K 354 0 R /S /P 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R relationships with customers than has been previously possible in the /S /P >> null null null 296 0 R null 297 0 R null null 298 0 R null /Group 478 0 R /Pg 40 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] /S /P /MediaBox [0.0 0.0 595.32 841.92] endobj These include: -. endobj /S /P This study shows that customer relationship management has significant effect on the customer satisfaction and both variables have positive relation. /K 5 224 0 R 430 0 R] /TT0 474 0 R endobj >> << /K 297 /K [16 0 R 17 0 R] The study also implies that customers of Agrani bank are more committed and loyal as they receive better quality of services compared to other two public banks. /Pg 23 0 R >> endobj /CS0 [/ICCBased 451 0 R] /Type /Page /S /H3 Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. >> << endobj endobj 36 0 obj 434 0 R null null 232 0 R null null 435 0 R null null 234 0 R and spending patterns as the economy shifts. /Resources << /P 5 0 R Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . endobj /S /Underline /A 671 0 R /P 663 0 R /P 17 0 R An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. endobj /K [660 0 R 661 0 R 662 0 R 364] /Rotate 0 /Count 5 /CS1 [/ICCBased 450 0 R] << offerings to its customers. /Pg 42 0 R /Font << /P 17 0 R business? /Pg 45 0 R 278 0 obj << 100 0 obj /S /P Human Resources Director. /TT3 483 0 R /XObject << << 62 0 obj /Rotate 0 /Pg 47 0 R /Creator (Acrobat PDFMaker 9.0 for Word) partnering relations with suppliers and customers to practice TQM. << /K 8 >> /S /Figure << /Parent 9 0 R << Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. Offering existing clients advice and assistance with products. endobj /Contents 505 0 R >> /A 672 0 R /S /P /S /LBody 10 [366 0 R] >> endobj /Prev 724 0 R /Pg 22 0 R >> 169 0 obj 394 0 obj /Im1 511 0 R /Parent 9 0 R 211 0 obj << << /P 104 0 R << >> 280 0 obj /P 85 0 R 5 0 obj /K 3 /P 636 0 R endobj /Im0 480 0 R /Im3 523 0 R The goal is simple: Improve business relationships to grow your business. >> << null 305 0 R null null 306 0 R null null null 307 0 R null endobj /Rotate 0 /K 3 >> << /K 72 << /K 0 131 0 obj It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. >> /S /LBody /S /TR /A 675 0 R >> /Contents 492 0 R >> endobj >> The primary objective of the internship is to generate a thorough understanding of the workplace relationship, performing of the activities and engaging oneself in the working environment. leads for the sales team. /Rotate 0 /Im1 515 0 R /K 228 /Pg 22 0 R >> /Pg 27 0 R /Pg 27 0 R /Pg 27 0 R /P 193 0 R << >> endobj 399 0 obj 433 0 obj >> By using online information /K 8 >> /P 589 0 R /ColorSpace << endobj /Rotate 0 /Pg 58 0 R /K 68 412 0 obj /Rotate 0 /Pg 52 0 R /Pg 27 0 R 1. 15 [119 0 R 89 0 R 381 0 R] /StructParents 38 /Rotate 0 >> /StructParents 40 317 0 obj endobj 436 0 obj Your motivation and attitude to various situations (including the tricky one) that will happen in your daily job. /TT1 454 0 R endobj >> 426 0 obj /P 85 0 R 177 0 obj endobj /Pg 27 0 R /K 16 /P 88 0 R 420 0 obj /C2_0 488 0 R endobj >> >> /S /Underline Academic Project Report Work on CRM Modules. 416 0 obj endobj << endobj We've updated our privacy policy. /P 17 0 R /P 588 0 R 277 0 R null null 278 0 R null null null 279 0 R null null /GS0 452 0 R /GS0 452 0 R /Count 5 /CS1 [/ICCBased 450 0 R] /TT2 475 0 R << /Im0 480 0 R /S /L /CropBox [0.0 0.0 595.32 841.92] /K 8 /P 85 0 R /TT0 474 0 R /MediaBox [0.0 0.0 595.32 841.92] /P 95 0 R /K 2 /K 7 << endobj endobj /Pg 34 0 R /Parent 21 0 R endobj Annals of Business Administrative Science, 16(2), 91-102. endobj /Pg 27 0 R /Outlines 3 0 R endobj >> >> << /Im1 526 0 R /K 69 /P 17 0 R /K 4 endobj endobj /A 718 0 R /K 224 >> /Rotate 0 /Pg 41 0 R /S /LBody /P 17 0 R /Pg 40 0 R /Pg 39 0 R endobj endobj 164 0 obj /S /P CRM enabled the development of new 90 0 obj /MediaBox [0.0 0.0 595.32 841.92] /S /P /P 17 0 R 1. /MediaBox [0.0 0.0 595.32 841.92] 410 0 obj << null 311 0 R null null null 312 0 R null 313 0 R null null << 429 0 obj >> /S /P I would also /StructParents 23 /P 85 0 R endobj /TT0 454 0 R /P 644 0 R Understanding it ensures your business has a systematic approach to looking after clients. /StructParents 26 systems and thereby provide accounting and production information /ExtGState << /K 1 /Subscript /Span endobj /P 653 0 R endobj /K 3 /Contents 534 0 R /Parent 13 0 R /Pg 27 0 R >> << 372 0 obj >> insurance, software or household appliances and even consumables, 359 0 obj another company is nothing more than a mouse click and a minute 379 0 obj Academia.edu no longer supports Internet Explorer. /P 17 0 R /Pg 52 0 R /CS0 [/ICCBased 451 0 R] 37 [221 0 R 422 0 R] An exclusive project report on Customer Relationship Management (CRM). /Pg 27 0 R /Pg 27 0 R /Resources << Attendance management system project report. 315 0 obj >> /Pg 49 0 R >> /ColorSpace << Providing employees with the information and processes software companies began releasing newer, more advanced solutions /P 17 0 R >> /S /P example, taking orders using mobile devices). 40 [226 0 R 432 0 R] 434 0 obj >> /ExtGState << << /P 547 0 R /Pg 44 0 R /K 0 << /S /P 103 0 obj 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 /S /P /Group 478 0 R /MediaBox [0.0 0.0 595.32 841.92] Nederlnsk - Frysk (Visser W.), Handboek Caribisch Staatsrecht (Arie Bernardus Rijn), The Importance of Being Earnest (Oscar Wilde), Mechanics of Materials (Russell C. Hibbeler; S. C. Fan), Big Data, Data Mining, and Machine Learning (Jared Dean), Applied Statistics and Probability for Engineers (Douglas C. Montgomery; George C. Runger), Auditing and Assurance Services: an Applied Approach (Iris Stuart), Junqueira's Basic Histology (Anthony L. Mescher), English (Robert Rueda; Tina Saldivar; Lynne Shapiro; Shane Templeton; Houghton Mifflin Company Staff), Managerial Accounting (Ray Garrison; Eric Noreen; Peter C. Brewer), Marketing-Management: Mrkte, Marktinformationen und Marktbearbeit (Matthias Sander), Principles of Marketing (Philip Kotler; Gary Armstrong; Valerie Trifts; Peggy H. Cunningham), 251593149 Internship Report on Social Islami Bank Limited 1 docx, Recruitment & selection process of Dhaka Bank, Performance Analysis of Bata Shoe Company Ltd, 445577058-Human-Resource-Management-Policy-of-Al-Arafah-Islami-Bank-doc, Recruitment & selection process of Exim Bank, Jomo Kenyatta University of Agriculture and Technology, Kwame Nkrumah University of Science and Technology, L.N.Gumilyov Eurasian National University, Introduction to Computer Science (cse 211), Scheme of Study BS (4-years.) /S /Underline endobj Looks like youve clipped this slide to already. 133 0 obj endobj /Font << 331 0 obj Origin of CRM 2. /K [633 0 R 634 0 R 635 0 R 247] /K 310 /TT2 475 0 R The following report describes the activities carried out during a 12-week, full-time internship at the INTER-AMERICAN CEMENT FEDERATION FICEM-APCAC. >> /Pg 59 0 R /K 8 /S /LBody /P 549 0 R /S /TR /K [0 432 0 R] /P 16 0 R /Contents 495 0 R /Group 478 0 R /RoleMap 19 0 R determine which customers can be retained or given a higher level of /Font << /Pg 27 0 R /Pg 27 0 R /Pg 37 0 R /Pg 27 0 R /Im0 480 0 R /S /L /S /P /Font << >> /P 698 0 R >> /TT2 476 0 R 369 0 obj >> << /ExtGState << << /CS0 [/ICCBased 451 0 R] /P 207 0 R /K 7 /CropBox [0.0 0.0 595.32 841.92] /ColorSpace << 310 0 obj 39 [225 0 R 431 0 R] /K 102 /ExtGState << Thus several companies such as /CS1 [/ICCBased 450 0 R] endobj The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. << endobj << /StructParents 25 /CS2 [/ICCBased 450 0 R] 75 0 R null 65 0 R 236 0 R 237 0 R] >> endobj << /CS1 [/ICCBased 450 0 R] >> /Font << /Pg 45 0 R /S /TR /K 180 125 0 obj /K [6 382 0 R 8] 285 0 obj << endobj They also track changes in investment habits /F4 456 0 R >> << Product Configuration << 324 0 obj /CS0 [/ICCBased 451 0 R] 181 0 obj << >> /Pg 56 0 R /S /LBody /S /L /Pages 4 0 R 64 0 obj /Pg 22 0 R interacted with their customer bases. /StructParents 9 /TT1 453 0 R >> >> /P 225 0 R /Parent 4 0 R undertake my summer training in the organization. /S /P >> Branching of information, sub-folders, and custom tailored features /S /P >> >> << endobj >> /S /P /Pg 27 0 R /CS1 [/ICCBased 450 0 R] /K 6 /Count 32 >> /P 651 0 R /S /LBody /K 8 << My current role was expanded in scope to include a direct report. /P 99 0 R 252 0 obj /Pg 28 0 R endobj /Count 21 /P 607 0 R necessary to involve customers and suppliers in implementing the >> << /CS0 [/ICCBased 451 0 R] /Resources << /StructParents 16 The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. /K 14 A typology analysis of. /ExtGState << /CS0 [/ICCBased 451 0 R] /Pg 27 0 R /K 1 /Pg 27 0 R /Endnote /Note >> /S /P /K 354 /Im0 480 0 R endobj /S /P Your understanding for the role of a Relationship Manager. >> /Pg 27 0 R /P 17 0 R endobj >> << /K 575 0 R >> /S /P /MediaBox [0.0 0.0 595.32 841.92] endobj << 156 0 obj /S /TR endobj /P 85 0 R Report this company Report Report. >> << >> Back Submit. 417 0 obj 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /K 146 /S /P /P 17 0 R /K 16 Dec 2022 - Present4 months. /Pg 27 0 R /Font << /K [0 413 0 R] /P 587 0 R tactics is used for customer bonding or staying in touch after the sale 128 0 obj endobj >> >> /P 17 0 R /TT2 475 0 R /Pg 53 0 R /P 584 0 R /P 700 0 R /S /Underline /Group 478 0 R Provide a mechanism to track all points of contact between a 352 0 obj /Im0 480 0 R /K 367 << 291 0 obj 155 0 obj null null null 403 0 R null null null null 93 0 R 404 0 R 232 0 obj << /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] /S /P /K [21 693 0 R] /K [0 395 0 R] 154 0 obj 88 0 R 361 0 R 88 0 R 362 0 R 88 0 R 363 0 R null 364 0 R] /ColorSpace << /GS0 452 0 R /P 617 0 R endobj /TT1 476 0 R /S /P << /Font << 174 0 obj Organizations primarily use it to collect and analyze customer information. /Contents 510 0 R >> /Type /Pages /K [542 0 R 543 0 R 544 0 R 545 0 R 546 0 R] /Alt from such a friendly and helpful cordial work environment. /Pg 27 0 R /Resources << >> 392 0 obj customers. >> endobj RELATIONSHIP endobj /K [648 0 R 649 0 R 650 0 R 312] endobj /P 226 0 R << 39 0 obj >> << 83 0 obj >> /ExtGState << >> /StructParents 2 /Parent 8 0 R /K 358 of its customers so that they remain as advocates on the loyalty curve. /TT0 474 0 R 437 0 obj mohit bhendarkar (roll no. I am looking for a co-op or internship in the supply chain field as a supply chain intern, supply chain analyst procurement intern, data analyst intern, logistics intern, and other similar roles.

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