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/Tx BMC San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. Vouchers from other operators and tour/sightseeing companies are NOT acceptable on Golden Gate Ferry. However, each Go Pass user will only get two replacements per calendar year. Refunds are subject to the fees in Section 10. Station Agents can also provide pre-addressed envelopes to Treasury. To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". Phone. Eventually, we got the refund. H*2T0T3415Rf& If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). 0 0 10.1455 10.364 re IMPORTANT: Clipper cards will hold funds for . EMC https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. H*2T0T341f& /Tx BMC Learn More about the future of clipper (external link). You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. All Go Pass users should register their Clipper cards on Clippers website. Less than a cup of coffee. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. Im planning to take the BART train from Oakland Intl Airport station to 12th St Oakland City Center station. I no longer need to use Clipper. Learn More Additionally, federal tax law prohibits refunds if a card has received any value through an employee transit benefit program. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. Paper tickets balances cannot be transferred onto a Clipper card. If you have a Go Pass on one of these cards, please contact our office for a replacement card. It can hold all transit passes, such as the SF University Pass for Muni, Higher Ed discount product for BART, Way2Go Pass for SanTrams or other products for all major Bay Area transit systems. 0.749023 g All rights reserved. There is no replacement fee for lost or stolen Go Passes. /Tx BMC endstream endobj 219 0 obj <>/Subtype/Form/Type/XObject>>stream E\i\\ /Tx BMC Many of the cards have about $50 on them, but a couple have about $200. In order to have valid fare, Caltrain requires you to tag on and tag off before and after each ride. EMC You can add value, see what's on your card, and see recent transactions. BART will refund tickets with a remaining value greater than $1.00. For details about how to apply for a refund, download theClipper Cancellation Form. balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. However, If your card is damaged, you will be charged $5 to replace your card (includes balance restoration) or $5 to refund your Clipper card balance (without card replacement). If you are eligible for the VTA Smart Pass and have (or would like) a Smart Pass Clipper card, we encourage you to use the same Clipper card for both passes. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- EMC For youth, seniors, people with disabilities and low-income adults. EMC Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. EMC 0.749023 g Visit the Go Pass eligibility page for more information. Pay With Location of mushroom dispensaries in Oakland? According to Caltrain, failing to tag on and off could result in improper Clipper card readings, which could result in a Caltrain citation. f There is a $5 fee for this service. 0.749023 g Your Clipper card will not be returned to you. Answer 1 of 2: I'm planning to take the BART train from Oakland Int'l Airport station to 12th St Oakland City Center station. Go Passes are non-transferable and must be loaded onto a Clipper card belonging to the eligible commuter requesting the Go Pass. endstream endobj 182 0 obj <>/Subtype/Form/Type/XObject>>stream Learn more about Clipper on your phone. Clipper cards will hold a maximum of $300. But the other way is get you $$ back is to understand why they charged $3 in the first place. Pay it forward. The Go Pass is available for free to eligible faculty, staff, postdoctoral scholars. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. 0 endstream endobj 188 0 obj <>/Subtype/Form/Type/XObject>>stream Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. There is a $5 fee for this service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Someone else may be able to use it. endstream endobj 195 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper says it does not take funds away, even if the card goes unused for years. You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Only registered Clipper cards, are available for refunds. It is available for free to eligible university, and hospital employees. EMC You can have multiple adult cards associated with a single account. Can I have more than one card in my Clipper account? How can I manage the account on their behalf? Stanford affiliates who are caught transferring their Go and/or Smart Pass and individuals who accept a Go and/or Smart Pass that was not issued to them, will face confiscation and potential fines up to $400. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Monthly passes and multi-ride tickets, including the VTA Smart Pass, cannot be transferred. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream Getting dinner in Oakland this Fridaywill I get robbed? Please contact Clipper Customer Service at 877.878.8883 to request a . A: Fire off an e-mail to clipper@bayareametro.gov. BART's Treasury Department will no longer issue replacement tickets in order to reduce the use of tickets in the system. To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. 2020, Metropolitan Transportation Commission. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. `qp8Wkdj434T) Y endstream endobj 212 0 obj <>/Subtype/Form/Type/XObject>>stream https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf, https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/, https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq, Get answers to your questions about Oakland. Registering your card protects your card balance and allows you to set up an online account. Clipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. Unfortunately, the Clipper Card doesn't allow that. Subject . So take your balance down to $1.50. Should I stay at a hotel near the airport? If a Clipper card is not used for six months, it can be deactivated. To get a refund, complete the Clipper Cancellation Form and send it to Clipper Customer Service along with your payment information. /Tx BMC Authorize payment below. Only registered Clipper cards are eligible for refunds. If your card is blocked, its likely we couldn't process your payment or your card has been reported lost or stolen. Learn more about Clipper on your phone. 0 { endstream endobj 196 0 obj <>/Subtype/Form/Type/XObject>>stream . If you have any monthly passes or multi-ride tickets on your current Clipper card that you are purchasing through our pre-tax payroll deduction program, they will need to be canceled on the existing card before they can be transferred to your new Smart Pass Clipper card. Golden Gate Ferry NO LONGER acceptsBlue and Gold tickets purchased online unless they werepreviously purchased for travel to Angel Island ONLY. 0 endstream endobj 203 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 224 0 obj <>stream Where to Use On 24 transit services and more. Refunds are subject to the fees in Section 10. for more info). 0 0 10.146 10.364 re If the card reader beeps three times instead of one, your pass has been misread by the reader and you should try to tag again. 0.749023 g EMC To report it lost or stolen: For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. Your session is about to expire due to inactivity. Clipper START cards provide a 50% discount on most Golden Gate bus and ferry rides for eligible low-income adults. To request a refund or adjustment or to report a lost or damaged card, visit the Clipper Customer Support webpage. The agent will have you fill out a form and you will provide the agent with your ticket(s) and the agent will send itto BART Treasury. Refunds are subject to the fees in Section 10. endstream endobj 174 0 obj <>/Subtype/Form/Type/XObject>>stream You can also use Clippers automated phone service to hear your recent transactions or have a list sent to the email address in your account. Then when you exit, Caltrains will tell you that you have a negative balance. To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. However, money added since then does not show on the account, as weve not used the cards. You can manage that account online using the same credit card that you use for any other Clipper cards; however, you will have to use a separate login to access the account. (Some limitations may apply.) $15.29. The old website used to show added values, ready to be activated, but no longer does. Paper Tickets After that, you need to tag on and off for each ride. The Go Pass is valid for thecalendar year: from January 1through December31. 0 0 10.1455 10.364 re I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " It's just $3. 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream 2020, Metropolitan Transportation Commission. In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. Clipper App. 0 S, endstream endobj 213 0 obj <>/Subtype/Form/Type/XObject>>stream Stanford, California 94305. Riders have 2 options for getting a refund: Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. Minimum monthly payments are required. Go Pass users should be aware that Caltrain requires you to tag on before and tag off after each ride in order to have a valid fare. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com. E\i\\ In the end, if it still doesn't work, buy the $3 card and load only the exact amount you need onto it at the machine in the SFO BART station. Clipper charges a $5 administrative fee for processing a refund request; if your card does not have at least $5 in value on it, we cannot process your refund request. And Venta card LOL, As others have mentioned, use the phone to avoid tge $3 charge. Can I have more than one card in my Clipper account? Hope this doesn't break the bank for you. Clipper is the all-in-one transit card for the Bay Area. Alternatively, if I return the Clipper card to a station, etc can I get a refund on the remaining balance on the card and the card issuance fee? Opens in new window. Use the app to manage your cards. /Tx BMC /Tx BMC The check may take 4-6 weeks. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. Please contact Clipper Customer Service at 877.878.8883 to request a refund without cancelling your card. 0.749023 g Its also required if you want to set up automatic reloading. What should I do if my card is lost or stolen? /Tx BMC Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. f Tickets cannot be replaced if lost or stolen, cannot be exchanged, and are notrefundable. Get the app here >> Note: Clipper may not be used for Giants Ferry or for group travel - one account per passenger per trip. (For example in NYC one can buy MetroCard at the airport without a fee.) Clipper's on your phone! /Tx BMC How can I check my card balance or how much I was charged for a trip? Be creative, drill a hole in it and it makes a great memento key tag and you won't have to buy one of those expensive silly ones at a Wharf curio shop, Still have my Suica card. Opens in new window. Directions to Zide needed from Union Square. H*2T0T341f& !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. Q: Your column about problems with Clipper cards alarmed me, so I checked the three accounts I have to see if values that existed when the pandemic began almost two years ago are still there. If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. https://www.bart.gov/sites/default/files/docs/Clipper%20FAQ%20updated_1.pdf. H*2T0T3415Rf& HD 0UR K(EP%xg:#6(=VU-zTqwn?p endstream endobj 220 0 obj <>/Subtype/Form/Type/XObject>>stream LhI6-DBnc*V6 TUkqdX}&0qX]=XMf.Kz/(& p Each time you board the train, you must tag your card by holding it flat against the Clipper logo on the Clipper card reader on the station platform before boarding. Log in to your profile to sign up for occasional updates. If your card is registered, contact us so we can block your card from further use. EMC endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream Sign up for email alerts here >, *Visit the Angel Island page for ticketing options and FAQs.. Get a replacement and balance restoration for a damaged registered Clipper card or a defective Clipper card (damaged and defective cards must be . They are. There is a 50 cent surcharge per trip for paper tickets. /Tx BMC No. Clipper saves money. HD 0UR K(EP%xg:#6(=VU-zTqwn?p BART FinanceDepartment2150 Webster, Oakland, CA 946129th floorAttention: Requests. Copyright 2023 Golden Gate Bridge, Highway and Transportation District. Registration is easy, and its free. Skip the side navigation menu and go to the main content. E\\y\F@B.THH!*o* endstream endobj 215 0 obj <>/Subtype/Form/Type/XObject>>stream Once your Go Pass is loaded onto your card, you will need to tag your Clipper cardto activate the Go Pass. What do you recommend for getting this resolved? endstream endobj 187 0 obj <>/Subtype/Form/Type/XObject>>stream Some folks report having trouble using the app abroad, but SFO has good free wifi, so you can try doing it when you arrive. The Go Pass is also available to graduate students until December 31,2022*. If your card is registered, contact us so we can block your card from further use. I know that when you get a SUICA card in Japan, you can put down a $5 deposit and get it back if you return the card at one of the train stations. E\\y\F@B.THH!*o* 0 endstream endobj 191 0 obj <>/Subtype/Form/Type/XObject>>stream 0.749023 g 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream HD 0UR K(EP%xg:#6(=VU-zTqwn?p If you get a new card in person, you can log in to your account and click on Register a New Card to add the new card to your existing account. What a scam! If do not tag on and/or off, you will be subject to citation. Choose to stay logged in or to log out. EMC endstream endobj 221 0 obj <>/Subtype/Form/Type/XObject>>stream BART will also refund full unused paratransit ticket books. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone. endstream endobj 176 0 obj <>/Subtype/Form/Type/XObject>>stream All rights reserved. What can I do with an online Clipper account? /Tx BMC Choose to stay logged in or to log out. A: Many others are praying, as well. 2020, Metropolitan Transportation Commission. The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. Your session is about to expire due to inactivity. In that case, the card is ineligible for refunds, even if there was already value on the card or if you added personal funds separate from transit benefits. You may be eligible for a full or partial refund of the value on your card, unless you have loaded value on it using pre-tax employee transit benefits. H237402VH2P0P04341Qf& To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). If not, you can check your balance and add value to the card at a ticket machine before starting the journey. EMC Refunds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. Your refund request will typically be . The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. USF does not issue refunds for a lost commuter subsidy. Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. I have a whole collection of stored value transit cards from many places! If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. https://www.caltrain.com/fares/how-buy/clipperr/clipper-caltrain-faq. Call the Clipper Customer Service Center at 877-878-8883 and use the automated phone service to hear your balance and your last 10 transactions. You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. 0 0 10.146 10.364 re Proper identification is not needed when purchasing a youth or senior/disabled ticket, but proper identification may need to be presented at the fare gate. I only pray theyre still there. Then take a long joy ride on Caltrains. -=9&_j?N3?vjUaFXpJ| Go Pass users can request that the Go Pass be loaded on any adult fare Clipper card of their choice. 0 0 10.1455 10.364 re To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. 0 0 10.146 10.364 re Learn more about our privacy policy. Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. These passes are valid only for the eligible university/hospital employee, student, or postdoc to whom they are issued. more. Q: I have a similar issue where several hundred dollars in my Clipper account no longer shows online. EMC New. Q: Ive had a Clipper card with a balance on it sitting on my dresser for probably over 5 years. *Note: The pilot Go Pass program for graduate students will be ending on December 31,2022. Each time you tag on successfully, you should hear one beep. The smart chip in the card will verify that you have an active pass. Stanford University. endstream endobj 222 0 obj <>/Subtype/Form/Type/XObject>>stream Metropolitan Transportation Commission . If you only have a few trips, I'd go to http://www.bart.gov and use Trip Planner to enter your intended trips. OK to stay in Oakland for visit to San Francisco? 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. When riding from Tiburon and Sausalito, tickets and Clipper payments are collected when disembarking in San Francisco. For more information, including fines, please see Caltrain's fare evasion policy. EMC Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? I havent needed to use it in that time. Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. With a one-time acquisition fee of $3.00 for a Clipper card, it pays for itself in just 3 roundtrips. Get it back from them when you plan your next trip to San Francisco. 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. Up and Down arrows will open main level menus and toggle through sub tier links. /Tx BMC Sign up for email alerts, Tips for Out-of-State & Out-of-Country Visitors, Pay a Toll for a Vehicle with No License Plate, Annual Vehicle Crossings and Toll Revenues, Disadvantaged & Small Business Enterprise Program, Larkspur Ferry Service & Parking Expansion Study, Sausalito Ferry Terminal Improvements Project. We cannot give refunds for partially used passes or tickets. 0 0 10.1455 10.364 re BARTs Treasury Department will then process the refund. HD 0UR K(EP%xg:#6(=VU-zTqwn?p H*2T0T3415Rf& E\\y\F@B.DHR!"g/ For details about how to apply for a refund, download theClipper Cancellation Form. EMC If you are still having trouble with your Go Pass, please contact us at. Fares are for one-way travel. Describe the situation, including your account information. Refunds, BART Treasury Department2150 Webster St.9th floorOakland, CA 94612. You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. Then you wouldn't have to bother about a refund. For more information, please refer to our pre-tax payroll deduction web page. Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. I dont think you can get back the basic Suica fee either. Get Morning Report and other email newsletters. /Tx BMC HD 0UR K(EP%xg:#6(=VU-zTqwn?p EMC Then throw your Clipper card away knowing that your negative balance is more than $3 so you got your $$ back and then some. o Discover . If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. EMC This option helps you avoid paying for postage and is the most secure option. Email clipper@bayareametro.gov. In addition, those affiliated with Stanford will immediately forfeit the privilege of receiving future passes and prizes through Stanford Transportation. Need to Order a Clippercard? Please note that, Caltrain has a proof-of-payment system for fare enforcement. You can check your eligibility on our Go Pass and Smart Pass eligibility checker. And my Oyster card. When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. For defective cards, no fees will be charged. endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream Smashed minivan adds to San Jose neighborhoods frustration, concerns about safety: Roadshow, Is there a different reason for debris problem on 101 that cant be swept away? I think you can add value as needed to exit a station, if your balance is insufficient for the journey. Roadshow. Ticketsare valid for 90 days from purchase date and are useable on any Golden Gate Ferry departure (except Giants Ferry). If you forget to tag on and/or off, you will be subject to citation. To report it lost or stolen: Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or ; Call 877.878.8883 (TDD/TTY 711 or 800.735.2929) For a $3 fee, we can replace your adult, Youth or Senior Clipper card and restore your balance. The Clipper program, as a matter of law and policy, does not disclose Clipper account information to someone who is not the registered cardholder, unless Clipper has the cardholder's authorization to do so. Get next-day replacement and balance restoration for a lost or stolen registered Clipper card (you must call Clipper Customer Service at 877-878-8883 a day in advance to have your old card blocked). H237402VH2P0P04341Qf& Only registered Clipper cards are eligible for refunds. Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. f Other readers wrote of similar fears and refund frustrations. Warriors Ferry / Chase Center Service Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. endstream endobj 184 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 179 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper is reusable and long-lasting, unlike paper tickets that get worn and tattered. The program enables employees to purchase up to $260 per month in transit expenses with before-tax dollars. If you ever lose your card, well replace it and restore your value for a $3 fee. Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action. For faster replacement, you also can pick up your replacement card at an in-person service location. endstream endobj 198 0 obj <>/Subtype/Form/Type/XObject>>stream EMC Skip top navigation. If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. (visit our Chase Center Servicepage Phone. 7) d"W0%Q T /Tx BMC Choose to stay logged in or to log out. /Tx BMC endstream endobj 177 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC But MUNI allows a $.50 negative balance I think and some places allow negative balance to avoid people getting stuck on a bus forever??? Donations of tickets with unused value of less than $1 can be made to local non-profits. Key Clipper information translated to Spanish. He started his journalism career as a sports editor in Iowa in 1975. Note: If you are requesting a refund for unused transit passes or tickets that were loaded to your Clipper card in error, cance lling your card is not necessary. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Refund will be given as Returns shipping; 14 days: Money Back: . Yes, you can manage your account using the Clipper app and in your mobile wallet. If you cannot tag your card successfully, try on another device. EMC Like the original poster, I grew weary of being on hold forever and a day when I tried contacting Clipper to ask questions about my account. Registering your card protects your card balance and allows you to set up an online account.

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clipper card balance refund

clipper card balance refund