Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. Let me know what items you wanna sell? Mercari will email you a shipping label. You could attempt to send a stern letter from a lawyer to this scam buyer. In my experience, the best things to sell on Mercari are household and personal items, like clothing, shoes, electronics, toys, furniture, purses, and sports equipment. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. I went through paypal to get my money back. Violates any law or government regulation, or promotes or facilitates such Havent had problems with ebay. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. Really? Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! I have ordered twice now from this site and both times the buyer never shipped the item. Never had a problem with ebay! Replica items are what are called "knockoffs". All rights reserved. You need to understand that Mercari is just a marketplace where buyers and sellers meet. If they disagree with your return request they immediately close the transaction and you own it. Now, the seller has 3 days to ship the item to the buyer. I've learned my lesson on listing items before I get all the accurate information. That is a VERO item. Dont buy from Mercari. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. Always use your credit credit card and not your debit card. Mercari sucks. Notified Mercari. This could include: "Imitation Apple earpods" For Mercari, these items include: Disclaimer: this is not the complete list, so be sure to keep updated with any changes in Mercari's prohibited item policy. can you sell replicas on mercari. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. How could they have known it was/is a "knock off"???? Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. The short film Where Can I Sell Replica Watches is a song of the most popular movie, you saw a few years in recent years. They want to absolve themselves of liability and are just harvesting more info. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. Can I recover my money from Mercari? The author should link to law firms that cover class action or help put people together whove been wronged and their money withheld. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. Both seller and Mercari profit off corny scams. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). I've not only contacted them through the app, but I've called them multiple times as well. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. Therefore, make sure that your listing details are completely accurate to avoid such incidents. I have been swindled out of funds by buyers claiming issues with orders. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. AFTER 2 DAYS THEY SAY THEY CANT FIND MY ACCOUNT. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. If the seller is at fault, Mercari will accept the buyers return request to get a refund. Take a look at this quick guide about selling on Mercari. That computer could very easily be wrong but that doesnt matter. I always add the 3 hashtags sellers are allowed to use. . Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. I have almost 1000 sales and a 5 star rating. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. Having said that, we are unable to release funds until we can confirm delivery to the buyer However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. They have some great deals on designer jeans & clothing. Been there, its why I wont list anything expensive anymore. For more info take a look at Mercari packing guidelines. permitted. Therefore, you should always avoid selling items that are not allowed by Mercari. I Appreciate your time and effort put into this article. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. John-Paul Cody has been an avid online seller for years, across platforms including eBay, Mercari, Craigslist, and more. 131 of 1948). Then Mercari suspends them, even if the items were real. No in person customer service response. Thankless & they encourage you to literally give things away. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. Buyers sometimes claim items are fake, especially designer clothes/accessories, to try to get a refund. Counterfeit items, misrepresented items. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. You can reach out to the customer support team if you feel that this warning message might be a mistake. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Seasonal Decor. After selling on the platform well over a year, here are my best tips for selling on Mercari. to see if the package showed up. This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. I paid $26 (w/shipping) for a puzzle of a Mustang car. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Youre right, Mercari is legitimate and secure but we need to be assured about the seller as well as a buyer when dealing. Everyone who has stolen from me there STILL has accounts. It has an easy-to-use interface and readily customizable tools. or selling lottery tickets and pull tabs. He knows he is getting some freebies. This allows sellers to see which users are interested in their item, and would likely purchase if the price was a tiny bit lower. Create an account to follow your favorite communities and start taking part in conversations. No date has been set for sentencing. There is no buyer protection on this site. My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? At first glance, you might think youre getting a great deal, but youre probably looking at a scam. The way Mercari operates is deceitful and evasive. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. It's really disappointing. (Read Disclaimers Below) You've probably been told by tons of people on Facebook, Reddit, Twitter and even YouTube, that "You can't sell Food and Candy on Mercari!", I'm going to tell you my Trade Secrets and many of the steps I gave while mentoring a . If youve received a fake, counterfeit, or not the same item as described in the listing, Mercari allows you to request a refund within 3 days from the delivery date. Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. This being the case, if the company noticed unusual activity on your account, it would suspend you. I was swindled and scammed. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. Call a lawyer. Mercari provides labels for the shipping chosen by the buyer when your item sells. NO.. That is a yard sale handbag . Mercari doesn't care about the replica sellers. Where in the article and comments do you see anything that would cause you to come to your conclusion? If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. ), Mercari will refund him or her. 131 of 1948). The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. On Mercari, shoppers have the option to like listings by pressing the heart icon. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. The seller did not send the original receipt as promised . I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. If you want to save the most (usually a few extra dollars), use Ship on Your Own. In comparison to every other online selling site, Mercaris pictures are just awful. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! Furthermore, Mercari has over 20 million monthly active users. I am very impressed with the platform and those the sellers so far. At the cost of those of us that have not stood up and challenged them. What happens if you sell replicas? Mercari is NOT a safe place to buy. After logging in you can close it and return to this page. Hey Jessica, It depends! There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. All products and company names are trademarks or registered trademarks of their respective holders. action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. It really helps to round up a few items at once, so you have a batch to start. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. Hi Jennifer Nothing another read through wont catch. So if you haven't read the Terms of Service, it's not uncommon for a seller to disobey the guidelines. now returning it for no proper reason and they approved her request Thank you! If a seller lists a prohibited item, this is a violation of terms of service that can lead to suspension or termination of the account. remove the listing and cancel any related transactions up to and including Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. Can they ever accidentally authenticate a fake bag? In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Bunch of thieves that dont give a f*** about you once they get your money. The seller dropped off the item to USPS instead of UPS. be received from the victim or another party, and the item may be Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Ive read many things about people in the same situation as me. To be submitted within 24 hrs. New here? Mercari itself is not a scam. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The seller has no control at the delivery level and is not required to refund the seller. call my bank, ask for them to help me in the situation. Now of course I cant even leave feedback about this seller. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. As a seller once your item is in the carriers hands, its out of your control. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. ago I saw a listing that said, inspired Kate Spade. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. Its DEFINITELY NOT WORTH IT for any Decent Seller. damages or other harm or liability; Prescription medicines or devices, pharmaceuticals, or behind the trusted seller, item that I want, cheaper than normal but still reasonable; never comes. That's what it is. Hey I'm Arslan, the guy behind Ecomsay. Once shipped, the seller confirms the shipment. The login page will open in a new tab. However, there are situations when a weird and unique product becomes easier to sell on online marketplaces. (Youve got to taste it defore you buy IT) With Mercari I am going to go for it. Thanks Benjamin for posting your experience on Mercari. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . Youre welcome, Deborah. DONT USE!!! I even sent their rap sheets. However, if you are selling designer items, you can be authorized by Mercari to list them for up to $5000. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. These people who fenced have felonies for theft. Yes, it can be worth it to sell on Mercari. The app is easy to use and once you have everything set up you are ready to start selling. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? 06:58 AM. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. Regarding buying on MercariI have purchased a number of items (maybe 12?) As far as Im concerned Mercari is the pits. Here are 6 surprising things that people commonly have in their homes that you can totally sell on Mercari. If the buyer requests a refund for a valid reason (item not as described, damaged, etc. You WILL NEVER, NEVER get actual help. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. Bye the way, Thank you for sharing your experience. It was the weekend and I could not do it. I already had a mens size 9 boot and ordered these because they were a different color. Avoid sellers whose listings lack enough details about their items. Your email address will not be published. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. There is a 10% selling fee for each item on Mercari. Like most platforms, Mercari will suggest a selling price for you based on their sales history for your product. discretion). Ill definitely stay away from this site due to everyones feedback. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. E-cigarettes, e-hookahs, or other vaporizing instruments that contain Sellers and scammers can exploit the policy. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Do not use this app if you are a serious seller. My package shows only the first shipped entry without any updates. Thanks Sammi for sharing your experience! Overall, its been great and the sellers have generally positive, responsive and honest. imho. Add your suggestions on how the items can be used or reused. The correct course of action would be to destroy the bag and throw it in the trash. Millions of people use the app to buy and sell new and used items, making it a great platform to make extra money. To keep the marketplace safe all sellers need to verify their identity. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. Mercari. If the shipping is late due to no fault of your own, people can then leave the review on your page when it does not reflect the seller but the carrier. ), Items used for identity theft or scammers, Financial products (ex. ', Press J to jump to the feed. Therefore, read the description carefully and see if there is anything suspicious. I was scammed by a seller on Mercari. Mercari is also offering a Smart Pricing option, where all you have to do is set your listings price and a floor price. Fortunately, creating an account on Mercari takes minutes not hours. For approved returns, Mercari provides a free shipping label to the Buyer. Only EBay was willing to cooperate on ANY level. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. I feel bad for any buyers didnt notice difference between in replica and Authentic. Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. 07-05-2014 The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. Things that dont sell well on Mercari, are super niche items that only appeal to a small group of people. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. of unlicensed game copies), Age restricted products or products that require a legal approval, Keeping its buyers safe is a priority for Mercari. I purchased an item that was damaged beyond repair. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. Minimum-Wrangler4387 6 mo. Its much better and safer for a buyer to shop at eBay. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. I was only given 24 hrs to provide photos from every angle of a dead computer. They know dam$ well that youre PAYING, to sell & ship if you take those deals. Therefore, you need to make sure that the buyers/sellers are also reliable. Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. Cross-selling is the practice of listing the same item across multiple online marketplaces such eBay and Poshmark. I have the legal right to do so, although Mercari tries to say different in their contract. Be as detailed and as honest as you can. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Navigate to the Mercari website and click on the Sign-up button. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Mercari doesnt go the extra mile to ban or punish scammers. I think Im done with this site. Which is better Mercari or Depop? If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. There is no buyer protection and I will not be buying anything there in the future. Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. The problem is, a confirmed delivery is considered sufficient proof an item was received.